This place is horrible! I travel alot for work and have seen countless hotels all over the u.s. No elevators, dirty rooms, no security, no trash bins, no phones, when i actually seen this place in person i did not want my wife and daughter sleeping in that filthy place when i try to get a refund they refuse fine no problem but then i try getting a different hotel i cant because thanks to hotel mimo they charged me twice for this room and also have a $250 deposit on hold for incidentals that i wont get back for 3-5 days. ridiculous!!!! I personally say this hotel itself is not worth 250 and will never recommend this place to even my worst enemy you can probably get a better nights sleep under i-95 overpass. As for the customer service they dont have a clue what that is especially monique they may speak nice but it does not mean a thing if your smile and body language does not follow. the owner of this building needs to just knock it down and save on property taxes because im not picky at all when it comes to hotels i think u get what u pay for but i have paid less in better locations and better quality rooms and service. Consider yourself warned STAY AWAY FROM THE CRAP BOX !!!!!!!!!!!!!!!!!!!!!!
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