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“Snobby receptionist” 3 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
3015 Grand Ave, Ste 201, Miami, FL 33133
305-447-9898
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Ranked #13 of 3,649 Restaurants in Miami
Cuisines: American
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Snobby receptionist”
3 of 5 stars Reviewed November 28, 2014

Traditional Cheesecake Factory fare. Everything was yum. We showed up with a stroller and 3 young kids which must not be a common sight in Coco Walk as the receptionist got all snotty about were we could and couldn't park it and acted like it was a big deal to find a table for four in a mostly empty restaurant. Waitress was OK but cool, had to ask for water after the first dishes arrived as she forgot to bing us drinks. Liked other C.F. better than this one.

Visited November 2014
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486 reviews from our community

Visitor rating
    280
    164
    27
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Miami, Florida
Top Contributor
86 reviews 86 reviews
54 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
“Average at best”
3 of 5 stars Reviewed November 27, 2014

How in the world is this place ranked in the top 1% of all Miami restaurants given the great selection of eating choices in this community? It's a mystery, and speaks volume about the tastes of the masses.

Cheesecake Factory is indeed a factory. It's all about mass-produced food in large quantities, long lines, and very noisy surroundings.

The food is just not very good though. First, it's much too salty. Second, by trying to please everyone (and having what feels like 120 dishes on the menu) they end up not really doing anything very well. And the space feels like something out of a Disney park restaurant, with noise everywhere. It's literally stressful to be there.

If you're really hungry but don't really care about long lines or subtle, sophisticated food, this is the place for you.

  • Visited November 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Good depending of what you order.”
4 of 5 stars Reviewed November 18, 2014

I like going to Cheesecake with my family. I suggest the Ahi-Tuna Tartare as appetizer. I suggest ordering the pasta carbonara or the Chicken Romano with Pasta. I have ordered other plates and have been disapointed.

  • Visited July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
54 reviews 54 reviews
33 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Wide selection and large portions”
4 of 5 stars Reviewed November 17, 2014

The selection is wide and the portions are huge. Pastas, burgers, steaks, fish & seafood, pizza, etc. I ordered the Spicy Crispy Chicken Sandwich with spicy Buffalo sauce. (HOT!!!) It came with French Fries on the side. I should've ordered a bucket of ice too. Did I mention it was hot? I got the Ultimate Red Velvet Cake Cheesecake™ for dessert. Another large portion. I could barely finish the cheesecake because the servings were so big. The food was awesome.

It was a quiet weeknight when my wife and I went there so it was a laidback intimate evening. Our server was very nice, polite, and soft-spoken. She was extremely knowledgeable about the menu and glad to answer all the questions we had. It took us a while to decide what we wanted because the menu was so expansive but she was patient with us.

The restaurant plays loungy, soft jazz music which adds to the tranquil atmosphere. Not my cup of tea but it seemed to fit for the evening.

If we're in Miami again, we'll definitely revisit this place.

  • Visited November 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
81 reviews 81 reviews
49 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
80 helpful votes 80 helpful votes
“lots of options”
4 of 5 stars Reviewed November 15, 2014

Cheesecake factory is a traditional restaurant chain. This time the food was ok. The wine that I ordered was warm. Service was reasonable. I had better days at this chain.

  • Visited November 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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