Where shall I begin? Should it start with the poor WIFI service? The value of the rooms and the price don't match. Service did not get better! The hotel is under construction but they did not have it listed on the website so I could have made a decision to go somewhere else. There is so much more.. but I'll skip to the really good part. I checked my bag so that when I finished working I could pick it up and go to the airport. They provided me with a ticket so that no one else could pick up my bag. Well they gave my bag to a colleague they had no clue I knew... funny thing it was the wrong bag. My colleague did not know which bag so they just gave him one. I did not authorize anyone to pick up my bag so they arrived at the airport with the wrong bag. The only good thing about the hotel is they offer shuttle to the airport which drops you off across the street at a different Marriott property... careful crossing the busy street. Good luck talking to the hotel manager.... Customer Experience POOR! Would I recommend it to a friend NO!
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- Also Known As:
- Courtyard Miami Dadeland Hotel Miami
- Miami Courtyard
- Miami Marriott