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“Overall all pretty good” 4 of 5 stars
Review of Howard Johnson Plaza Hotel Miami Airport

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Howard Johnson Plaza Hotel Miami Airport
3.0 of 5 Hotel   |   7707 NW 103rd Street, Miami, FL 33016   |  
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Ranked #90 of 131 hotels in Miami
Tegucigalpa
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4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Overall all pretty good”
4 of 5 stars Reviewed January 2, 2014

I found this to be a good stay. Check-in was quick and easy, I hadn't requested a fridge on reservation but once I arrived I asked for one and it was delivered to my room very shortly after we went upstairs - so that was quick service that we appreciated.

We were also happy to get a breakfast included and not your stingy continental breakfast either. So that saved us more than a few bucks had we gone out and tried to get something similar in one of the many restaurants nearby.

Overall look of the place is what many reviewers say, the time for a remodelling was long ago. I did still think the cleanliness of the room was good enough. But the need to modernize is a recurring theme - TV is an old Zenith, cable reception is not very good on some channels, vending machings are really outdated (don't even accept dollar coins and I almost hurt myself trying to get the items out of them), the shower took some figuring out and could also use and upgrade.

The main drawback - the wifi, several problems to the point of being useless at times.

But all these issues which they should try to make improvements on are not enough to take away from the many benefits of this stay. Yes, they could do a lot more with this place but it is still way more than adequate.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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731 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Gaithersburg, Maryland
1 review
1 of 5 stars Reviewed December 31, 2013

This hotel has very deceiving pictures online. Only the lobby is bearable. Stained, horrible and very old carpets. We didn't have a good experience with front desk staff. Karla was not friendly, denied breakfast coupons for us which are part of the deal; saying that we had booked through central booking!! Finally when we managed to get them through Hilda who was helpful; the breakfast lady in-charge, Sylvia, completely ignored to serve us. Kazi the other manager was very nice and helpful and went out of his way on the day of our departure early in the morning to assist us. The pillows that were in our room upon arrival were so lumpy and behind the beds was some pipes that were exposed with cobwebs... probably they had not cleaned back there in years! Disgusting!! Phone didn't work and every time we called, the staff would scream "hello" and hang up! Took us a whole day to get a new phone. Totally disappointing place and they charge you $140/night! So it's not like you are paying less. A motel 6 would be better than this place or better yet, sleeping in your own car. Staff was only wanting to speak in Spanish which we couldn't and was reluctant/not fluent in English. They should really not be in business and if they want to stay in business, the place better be renovated and staff better be trained!

Room Tip: Do not stay here.
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  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgetown, Barbados
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

Compliments to Anelda, Karla, Ernesto and Moniee for ensuring that my husband and I thoroughly enjoyed our stay away from home. They were professional, likeable and are truly assets to the management of the hotel. I would recommend the hotel to anyone and if you need any assistance just ask for either of the top staff members that I have mentioned.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

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Additional Information about Howard Johnson Plaza Hotel Miami Airport

Also Known As:
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens
Howard Johnson Miami
Address: 7707 NW 103rd Street, Miami, FL 33016
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 131 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Howard Johnson Plaza Hotel Miami Airport 3*
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