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“Review of Howard Johnson Plaza Hotel by Dwayne Greaves” 3 of 5 stars
Review of Howard Johnson Plaza Hotel Miami Airport

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Howard Johnson Plaza Hotel Miami Airport
3.0 of 5 Hotel   |   7707 NW 103rd Street, Miami, FL 33016   |  
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Ranked #86 of 129 hotels in Miami
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782 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cincinnati, Ohio
1 review
2 of 5 stars Reviewed June 7, 2013

My first impression, probably the worst part, was the hotel shuttle service from the airport. I waited around 40 minutes, and heard that others were waiting for close to an hour. When the driver finally arrived he was incredibly rude and distant. We tried asking several questions about the distance to the hotel and the reason for the long wait, and he would either ignore us or say that he didn't speak much English. He was a tall older man with glasses, but we never got his name. At one point he yelled back at one of the passengers in annoyance because they kept asking the same question with no response from him. To add to the problem, the shuttle reeked like an ashtray and it was clear that the driver had been smoking right before the pickup.

Upon arrival the "Night Auditor," Kazi, was completely unsympathetic. Everyone on that shuttle had complaints about the driver, but he just shrugged it off like he could care less. Some of the passengers were shocked to find out that the free shuttle has an extremely limited schedule and didn't start until after their flight was departing.

The hotel rooms themselves were average, but the halls and other parts of the hotel are fairly run-down. Going back to the service, I just feel that they need to recognize that every employee, down to the driver of their shuttles, are the face of HoJo. If they start you off on the wrong foot, there's no way you will be able to overlook the rest of the experience.

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paramaribo
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 20, 2013

It's an average hotel. It has a mall and a wallmart in walking distance that was nice. Airpot and mall shuttle was a convenience. Did not like the shower. Most of the drivers were very polite there was one rude one. Went on a cruise and transportation was arranged for a small fee. We could leave part of our luggage with the hotel while on the cruise that was very nice.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Plaza Hotel Miami Airport

Address: 7707 NW 103rd Street, Miami, FL 33016
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #86 of 129 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Howard Johnson Plaza Hotel Miami Airport 3*
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Also Known As:
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens

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