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“Good location and service” 5 of 5 stars
Review of Conrad Miami

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Conrad Miami
4.0 of 5 Hotel   |   Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131   |  
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Spring Rates From $219
Ranked #9 of 112 Hotels in Miami
Certificate of Excellence 2014
New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good location and service”
5 of 5 stars Reviewed October 23, 2013 credit card Amex Card Member Review

I stayed at this hotel for a short business trip. I found the hotel well-located, clean and modern. The service was great and the food at the hotel restaurant was very nice. I would definitely recommend this hotel.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 29, 2013
Dear viajera1219,

Thank you for your stay and thank you for taking the time to review our hotel. I was very pleased to read that the Conrad Miami exceeded your expectations during your short business stay and I thank you for your recommendation. If your travels bring you back to Miami for business or pleasure, we will look forward to the honor of your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.

Kind Regards,

Stephane Mercier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,133 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 22, 2013 via mobile

This was our first time staying at this hotel and we will come again! Gorgeously decorated! Fabulous service from the moment we arrived! Located in a great area and not far from some fabulous restaurants! We will return again soon!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 29, 2013
Dear LDM3269,

Thank you for your stay and thank you for taking the time to review our hotel. I was quite delighted to read about your gorgeous stay. As you mentioned that you will be returning to our hotel, I can only say that we look forward to the honor of your return visit and I wish you another gorgeous stay.

If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quito, Ecuador
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 22, 2013

We like to try new places in Miami and Conrad was in our list. My family stayed here before and I remember rooms were not so good so I was doubtful.
There is an elevator that goes straight to lobby at floor 25. To get to the rooms there is a need to switch elevators but that is no problem at all.
I booked our stay through hotels.com but the hotel never got a confirmation. This was no problem at all because they made a new reservation for us and keep the same rate.
We got a room at floor 22 and it was really nice. Huge room, nice and clean carpet, minibar, and everything was in place. Bed had reading lights at each side.
Bathroom is big with a separate tub and shower. Our shower had some leak and the floor flooded twice but we called and our room was services 2 times.
We had breakfast in bed and it was really tasty.
Pool is located at the other side of the building so you have to go to the main floor, cross a little street, take a third elevator and then you get to the pool. It is a rooftop pool not crowded and very tranquil. At the time there is a construction nearby so that might bother someone.
We had breakfast at the restaurant and the buffet was really complete and not expensive (25$) for a really nice breakfast. The view from the lobby bar is amazing.
There is a small business center with two computers that are free to use and print, useful for boarding passes and shopping coupons.
Fitness center is basic but well equipped. Cardio machines have TV on them and are compatible with polar heart rate monitors so bring yours. There is complimentary water, towels and fruit.
I am a fan of Epic, Mandarin and Beaux Arts Hotels. This place can be compared and even better than other luxury hotels. Will return soon!

Room Tip: Bay view rooms are worth it. City view rooms can be noisy.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 29, 2013
Dear LCMORENO,

Thank you for your stay and thank you for taking the time to review our hotel. I am always appreciative when a guest truly takes the time to write such an extended review. It is our guest’s valuable feedback that is most important and, sincerely, I thank you for taking the time from your busy schedule to review our hotel.

If your travels bring you back to Miami, we will look forward to the honor of your return visit. If there is anything I could do to assist in your future reservation, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2013

From check-in to check-out it was an excellent stay. I was particularly impressed by the waiter in the restaurant, he exuded pride in what he did and this came through in his actions; thoughtful, helpful and available.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 29, 2013
Dear bert j,

Thank you for your stay and thank you for taking the time to review our hotel. It was fantastic to read about your comfortable stay. Even though we are located in the Financial District, the Conrad Miami is a great escape for those looking to relax and unwind - in between all those business meetings.

If your travels bring you back to Miami, whether it is for business or pleasure, we will look forward to the honor of your return visit. If there is anything I could do to assist in your future reservation, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
5 of 5 stars Reviewed October 15, 2013

I would gladly recommend this hotel to everyone...The Staff was impeccable, courteous, polite, and extremely helpful!!! The overall appearance and cleanliness of the hotel was phenomenal...Please check this hotel out for your nest stay in the Miami, Fl area.....

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 29, 2013
Dear Dorette V,

Thank you for your stay and thank you for your first class review. I am very delighted that we have exceeded your expectations for service and cleanliness. Our team is committed to a flawless and responsive service experience for all our guests and it is your valuable feedback that confirms we are succeeding.

If your travels bring you back to Miami, we will look forward to the honor of your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico, Mexico
1 review
5 of 5 stars Reviewed October 14, 2013

I really loved my stay at Conrad Miami Hotel. The rooms, facilities and SPA are nice, excellent and all the atmosphere is a delight. The best location in Brickell you can walk and have fun, restaurants, bars and nice shops. Relax with style.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review, October 15, 2013
Dear Ivonne Mrs G,

Thank you for your stay and thank you for taking the time to review our hotel. I am absolutely delighted with your wonderful review and very pleased that you had such a wonderful Conrad experience. If your travels bring you back to Miami, we will look forward to the honor of your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
1 review
5 of 5 stars Reviewed October 14, 2013

During my stay (5 Nights) I didn't find any thing other than perfect service, excellent comfort and very helpful staff, it was a very nice stay in this hotel
Rooms is clean and very good to use
Breakfast is nice and staff are friendly
Meeting rooms are perfect for meeting, equipment are very good

Room Tip: Ocean view
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Miami
#7 Luxury Hotel in Miami
#7 Spa Hotel in Miami
#9 Family Hotel in Miami
#11 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
Number of rooms: 260
Official Description (provided by the hotel):
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
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Also Known As:
Conrad Miami Hotel Miami
Miami Conrad

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