As Conrad Hilton once said: "It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality." Annie Roquette did exactly what Mr Conrad said many many years ago. Through out our stay every single team member of this hotel showed exceptional hospitality to me and my family. Bravo Conrad Miami. You are an Icon in Miami and your services speak for itself.
Of course being a Diamond member helps with getting more perks at the hotel. =P