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Conrad Miami: Traveler Reviews

4.0 of 5
Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Conrad Miami
Ranked #14 of 131 hotels in Miami
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540 reviews from our community

Traveler rating
    255
    170
    62
    31
    22
See reviews for
Families
47
 
Couples
168
 
Solo
45
 
Business
190
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Parma, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice hotel”
4 of 5 stars Reviewed February 23, 2013

This is a very nice hotel. 5 star service, and a great location. Very nice room for the night before our cruise! Just a few blocks away from shopping and restaurants. Will definitely stay here again if the opportunity arises. Lived the cappuccino machines in the room. 5 stars on room quality.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nickyg3780 about Conrad Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review
February 26, 2013
Dear nickyg3780,

Thank you for your review and the 5 star service & room mention. Conrad Miami excels with a team that provides flawless, timely and responsive service. I was happy to know that we succeeded during your stay.

If your travels bring you back to Miami, we will look forward to your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to contact my office directly.

Best Regards,

Stephane Mercier
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banbridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice stay in Miami”
5 of 5 stars Reviewed February 22, 2013

Stayed here in July 2012 and was very impressed with service and room.
Great breakfast and quiet pool area.
Not so close to south beach etc but only a cab drive away
The lobby and lifts are strange but after a few days not too bad.

Room Tip: Great steak house across the street really good steaks
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask paulm645 about Conrad Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review
February 26, 2013
Dear paulm645,

Thank you for your stay and thank you for taking the time to review our hotel. I was quite pleased to know that your hotel experience was so exceptional. If your travels bring you back to Miami, we will look forward to your return visit. If there is anything I could do to assist in your future reservations, please do not hesitate to ask.

Best Regards,

Stephane Mercier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minot, North Dakota
1 review
1 helpful vote 1 helpful vote
“Too High for Too Short of Time”
4 of 5 stars Reviewed February 19, 2013

IT was an overnight stay due ot scheduling flight information. The cost was too hight for a room I checked into at 1am and left again at 6am the next morning. The room was comfortable, clean. The bed was comfortable and I was able to get a good night sleep. I left before breakfast was served, and would have liked a complementary cup of coffee and a role of some sort. You didn't provide either.

Brian Argabright

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask BrianArgabright about Conrad Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review
February 26, 2013
Dear BrianArgabright,

Thank you for your stay and thank you for taking the time to review our hotel. As I read your review I realized that because of your late check-in at 1am and your early check-out of 6am, you probably missed the illy Café espresso machine that was located in your room. We offer complimentary espresso pods for all our guests and it was unfortunate that you missed them with such a quick stay.

If your travels being you back to Miami, I hope we will have the honor of your return visit. If there is anything I could do to assist with a future reservation or if you would like to discuss further, please do not hesitate to contact my office directly.

Kind Regards,

Stephane Mercier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed February 18, 2013

Overall I had a great impression. I have stayed there on several occasions and have always had nice experiences. The Brickell location is pretty convenient. Room service works quite well. The gym, though seems to be small is fairly well equipped. The hotel services are very good. Definitely you should give it a try!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Jose B about Conrad Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review
February 26, 2013
Dear Jose B,

Thank you for your stay and thank you for taking the time to review our hotel. I am pleased to know that upon each of your stays we succeeded in providing a hotel experience that was memorable and convinced you of a return visit.

If your travels bring you back to Miami then we will look forward to your stay. As a loyal guest, please feel free to introduce yourself to me. I always welcome the opportunity to meet with our guests.

Best Regards,

Stephane Mercier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
“Should not be a conrad”
3 of 5 stars Reviewed February 17, 2013 via mobile

The hotel is in a good location for downtown. The reception and bar area on the 25th floor are quite nice . The problem with lifts to the rooms is well documented. The carpet in the room was dirty. The room itself was average. Service in the breakfast room is terrible. I would not recommend this hotel.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Cyprusmag about Conrad Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephaneMercierGM, General Manager at Conrad Miami, responded to this review
February 19, 2013
Dear Cyprusmag,

Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that your comments were forwarded to the appropriate team members and your valuable feedback helps us maintain the high standards our guests have come to expect of us.

If you would like to discuss further, please do not hesitate to contact my office directly.

Kind Regards,

Stephane Mercier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Miami

Also Known As:
Conrad Miami Hotel
Conrad Miami Hotel Miami
Miami Conrad
Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotels in Miami
#9 Romantic Hotels in Miami
#10 Family Hotels in Miami
#11 Business Hotels in Miami
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
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Conrad Miami
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