We stayed one night at the Conrad as part of a cruise package. It was not an auspicious start to our cruise. Like other reviewers we found the hotel layout and elevators odd. The room and bath were comfortable, well appointed and spacious. The closet space is split into two small, awkward closets. The bath was large but the tub small. This was no issue to us since we never bathe in a hotel. The shower was of sufficient size. There are both a rain shower head and a handheld wand. First issue, insufficient water pressure for my 8:00 AM shower. The second issue is there is no valve or control to select which one (or both) you would like to use. During our showers water was flowing from only the handheld head and at an unsatisfactory rate. We did not have a problem with hot water. The in room Illy coffee machine had only one pod for regular coffee, the rest were decaf. I need more than one cup to start my day. They failed to deliver the Wall Street Journal as requested. We proceeded to breakfast. The cruise had supplied us with vouchers and informed us they covered the hotel breakfast buffet. When we arrived at the dining room it was chaos. There was no hostess/host to advise you where to sit, etc. We finally found a maitre'd or manager and asked him where to sit and expressed.our displeasure with the disorganization. He was very apologetic and by the time our breakfast was eaten things did seem to be improving. The food quality was good on the buffet and there were many choices. The station for freshly prepared eggs did seem to have a line most of the time. The staff was gracious and responsive to all our requests and complaints but more often than not they were apologizing for problems. All in all I would not stay here again.
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