The best part of our hotel stay was the breakfast. Very nice selection of foods and great service. Nothing was too much trouble for the staff. The Conrad was far and above that normal hilton breakfast. Enjoyed the food, the service and sitting on the balcony with ocean views.

As a Hilton Diamond Member I was upgraded to an ocean view. But the room was so small, it was uncomfortable for 2 people and 2 suitcases. The ocean view was appreciated but the windows don't open and the room begins to feel stale. And with the room being so small we found the whole room to be confining.

The bathroom had a very strange tub - child size and only about 6 inches deep. Looks like an foot bath, not a bathtub. But the finishes were otherwise fine.

And the main reason that I would not stay in this hotel again is the potpourri that is all over the public spaces - hallways and by elevators. The smell is overwhelming and nauseating. Literally had to hold our breath and quickly walk away from the elevators to keep from getting a headache.

Elevators are very strange as everyone reports. Up - around the corner - down again.... It just became comical to us. And the parking is inconvenient and ill planned too. Around and around the parking garage to get to the right floor. Then down the elevator to the ground. Walk to the next building and start with the hotels' crazy elevators. It can take 15 minutes to manage this whole process. Clearly an experienced architect not involved in the planning of this hotel and parking. Seems more like a hotel was squeezed into available space of a multi-use building.

My guess is that most guests are Hilton Members who choose the hotel because of the points program. And after they stay there once, they won't go back. This is the case with us. There are many many hotel options in Miami. This one won't get our repeat business.

I was the host of a 3-day seminar held in this hotel, though brought my family along for the trip, and was blown away by the superior level of service at this upscale establishment - though some of the incidental charges are both irritating and ridiculously expensive given the price of a room. We were paying of the order $300 per night for a twin room and rollaway crib for me, my wife, my 3 year old and my 6 month old and it's unnecessary to charge an additional $15 for wi-fi access and $35+ for valet parking.... really??? Wow!

However, the room quality was superb (even though we'd booked an Ocean view and received a view looking over a construction site). The crib was in the room within minutes and the entire process of checking-in was supremely fast and efficient. It takes a bit of getting used to having to travel up to the 25th floor to check-in or to exit (or reach the meeting rooms) and take a separate set of elevators to the accommodation.

Our first breakfast was bit hit-and-miss because an event was being hosted in the usual breakfast room spot, which meant that the items set out was disappointing. However, for the remainder of the stay, the breakfast buffet was excellent.

I spent most of my time in one of the meeting rooms on the second floor, whoch was spacious and the business services were superb - audio-visual set-up, coffee break items, buffet lunches etc were all of great quality and served in a very friendly and professional manner. At the other extreme, the staff were extremely friendly towards our children and looked after them well.

The bedrooms are spacious, sleep is no problem and the bathroom is very large and spotlessly clean. The location is also pretty convenient, being a 20 minute drive from the airport and 30 minutes to the South Beach area with a monorail stop a half block away.

All in all superb but for the niggling additonal charges, which are unbecoming of a superior location like this.

It's the second time I chooose this hotel. Just a few minutes from the airport and on brickell avenue this hotel has lovely views and good service. When I enteres the room, it smelled as it someone was smoking there just five minutes ago. I called the front desk and they explained me that it was a non smoking hotel but they assumed the problem and changed my room in just a few minutes. The breakfast is ok if you have it included, if not is quite expensive and is not worth it. All of the staff were very kind and made our twobdays stay very pleasant. The rooms are ok, in a couple of months it should be renewed or it will be oldish very soon.

Great room and upgrade (Amex Plat/Fine Hotels & Resorts Booking) with panoramic views of the city. The restaurant was quite good and the service was friendly and generally excellent (which I appreciated as I was dining alone and working). My one criticism was the availability of a taxi on the way out so if you are (like me) someone who cuts it a bit close, make sure to call down ahead and have a cab ready for you.