I write this reveiw as a fan of Conrad Hotels and I have just returned from a six night stay at this hotel. I have mixed feelings about this hotel as a few things happened which I have not encountered at other Conrads. Firstly when I booked this trip we requested a roll up bed in the room at a cost of $40 per night. On arrival we were told we could not have this due to health and safety reasons, but we were offered an additional room at a cost of $2,200 for the stay. The young lady on reception did her best but the next offer was for a larger room which could accomodate a roll up bed when it became availble at a cost of $620 for the stay.We declined these offers and spent the money on beer instead!

Room number 1913 needs some TLC as the mini safe could not be coded, the curtains in the room had come off the track ot the top right hand side so the bright Miami sunshire woke us early every morning and the shower drain was blocked up. To be fair to the staff, the drain problem was sorted promptly once it was reported.

The room was described as a delux bay view, but I thought it was really small especially by American standards.

Now for the positves the staff at this hotel are a credit to the organisation all very smart and professional.The hotel entrance and lobby are typical Conrad stylish and smart with a good bar.
The hotel is impeccably clean throughout and smells really nice.
The location is really good with a Metromover stop accross the street.

All in all not quite what I expected from a Conrad Hotel but a pleasant place to stay in.

Business Hotel , very nice room, with everything you need to have a pleasant stay.Service excellent.Location in Miami Downtown, financial district, just 18min drive from the airport.Metro, just across the street.Verry nice lobby and bar.Great staff.

We are celebrating our 10th wedding's anniversary here right now ! The rooms are spacious and the bed is very comfortable. The staff (specially Ms.Yulia Znatnykh) is very friendly and give us an amazing opportunity to celebrate this data.

Very nice and quiet property, but still convenient to downtown Miami. The rooms are nicely decorated with the most comfortable beds! The location on Brickell is away from the noise we've experienced at most of the downtown hotels. The breakfast buffet is excellent and the health facility has ample and modern equipment. This was our second stay here and we continue to be very pleased with this property.