This hotel is something that you would imagine heaven to be like to be quite honest excuse me for over dramatizing this review but the service is next to none and the décor is well in trend. As you walk through the hotel it has a unique scent of freshness and to compliment this staff who are not robots although have personality, I was welcomed by Raquel a receptionist who made me feel a part of the hotel with her smile and extremely great peoples skills. She covered everything and even was kind enough to offer me a wine and cheese tasting session. I came to Miami to visit family in Fort Lauderdale and wanted to spend some time in south beach although some how my navigation skills were not to good and I booked at the Conrad nowhere near south beach (I’m British so I should be ashamed) but I am extremely glad that I stayed here! If you are looking for the party scene then maybe stay closer to south beach although there are nice bars around by the Conrad which have live bands and club music. I tried out the spa but it wasn’t the greatest comparing to other spa’s I’ve been to, although yet again there was great customer service. Another receptionist that I would like to mention would be Annie who from the first time she greeted me has not disappointed in her can be done attitude e.g.: I wanted a magazine that was new to the hotel, I had spoke to Annie and within hours she had been into my room with not just one although a few choices in case it wasn’t the right one, this is customer satisfaction at its best. I hope that the hotel manager understands the diamonds that he has in his team. Finally there is complimentary internet with computers in lobby this great! And the pillow selection is awesome as well never heard of specific pillows for different sleeping patterns but love the annotative I would definitely recommend a stay.
- Official Description (provided by the hotel):
- Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more less
- Reservation Options:
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- Also Known As:
- Conrad Miami Hotel Miami
- Miami Conrad