We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Luxury Hotel” 5 of 5 stars
Review of Conrad Miami

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Conrad Miami to your Saves list
Conrad Miami
4.0 of 5 Hotel   |   Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Spring Rates From $219
Ranked #9 of 111 Hotels in Miami
Certificate of Excellence 2014
Bowie, Maryland
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Nice Luxury Hotel”
5 of 5 stars Reviewed July 28, 2011

Very nice luxury/upscale hotel located not too far from the bay area in Miami. Very clean room...spacious...overlooking part of the Biscayne Bay. I didn't use the pool, so I can't comment on that, but all throughout the entire hotel was very exquisite. I loved it. It took me about 15 minutes in a cab to get down to South Beach, which is where I spent most of my days. Cab ride is expensive though...$20+.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,131 reviews from our community

Traveler rating
    588
    345
    117
    47
    34
See reviews for
140
342
71
400
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Uckfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 26, 2011

About the fourth time here I think

Room this time a little disappointing post complimentary upgrades, the things we all long for as a regular traveller. Hotel must be making a mark as no upgrades this time. Pleased for them as it’s a nice clean hotel with attentive staff.

Will stay here every time even though it’s a way away from the nightlife

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, FL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2011

We stayed at the Conrad Miami on a leisurely weekend in June 2011. The hotel is fabulous down to every detail. The valet were very informative and gave directions to the lobby which is kind of tricky to locate. You must take the elevator to the 25th floor to the "sky lobby." Then once you check in, there are different elevators that go to the rooms (either above or below the 25th floor). There is a great bar with food and a patio overlooking the city and the bay which is breathtaking. The rooms are well furnished and very comfortable. Internet and parking are a little pricey but as is to be expected with boutique hotels. There is a roof top pool and tennis court on top of the parking garage that are very nice. Restaurants are within walking distance and we recommend Morton's Steakhouse for a more formal night or Gordon Biersch Brewery for a casual environment. We will definitely stay here again next time we visit Miami.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 6, 2011

Overall it was a very good stay. Brickell has really come to life as more than just the financial district. There is so much to do at night and lots of good places to eat. The hotel is in one of the nicest looking buildings on the strip. The service was very good. I'm a very low maintenance traveler and understand that with the amount of people using a hotel's facilities, there are going to be issues now and then. As long as the service is there to correct them, I'm a happy camper.

After checking in, I noticed the phone next to the bed was not working so I called down and an engineer fixed the problem within 20 min. The room was very clean and the beds were very comfortable. There were two large stains on the carpet by the door which looked like wine or grape juice and not anything disgusting that would really bother me. I did get a great rate on the Bay view room and although I got a good value, I can understand if somebody who paid a full price would want a little more “pop” from the room. The furniture was simple and elegant and the room was spacious with a beautiful bathroom but the walls were pretty bare with only one small frame hanging between the double beds. The AC control seemed to not be calibrated correctly because the room always felt warmer than the temperature it was indicating. I just turned it to a cooler setting and was okay.

One of the things that bugs me is people always complaining about high prices at hotels. I guess I just always expect them. It pains me to have to join the club though because I was really taken aback two times during the stay. First, upon arriving I asked what the rate was for guest parking and the valet attendant told me it was $36 per day. I then asked about self parking and that was $26 per day. Luckily, the manager overheard the conversation and noticed my car and informed me that there was free accessible parking (I have a permit) right around the corner which we used the entire stay. Again, great service by the bell staff who were excellent every single day. My second and main issue was room service. On the first night, I was going to go out but wanted to grab a quick bite before leaving since I was traveling all day and had not eaten. We ordered a hamburger and club sandwich two glasses of juice and a Coke. After all was said and done including service charges, delivery charge, and tip, my bill was $81. Again, this was for a burger and sandwich. I have never once complained about high food prices at hotels but this one was just more than I ever expected. At least it made for great conversation the next couple of nights. Yes, the people who say at the Conrad in Miami can afford all these prices but it doesn't mean we enjoy overpaying for things. The food was good however. I had breakfast every day at Deli Lane across the street from the hotel and it was very good.

On the bright side, I was given a free drink coupon at check in redeemable at the atrium lobby bar which was nicely decorated and had a great view. Drinks here were about $15 which is about what I expect at a hotel and especially the nicer ones like these. The view from here was perfect for watching the 4th of July fireworks!

Check-in and checkout were smooth as can be and only took about 2 min. each. The only issue I can really find with service (and it didn't bother me one bit) was that I was offered a free paper at check in which I took only because it was offered free, but it never arrived. No worries since I never read the paper anyways.

I know we tend to remember and write down the negative things we encounter just because it's easier but believe me, this is a very good hotel. I would definitely recommend it and would stay again myself.

Room Tip: The Bay view rooms are worth the extra money
See more room tips
  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed July 5, 2011

While looking for a "package" for a romantic get-away to celebrate our 25th wedding anniversary we discovered the "Down on One Knee" package. The package included champage flutes from Tiffany with our initials engraved on them, chocolate covered strawberries with champage (in our room on arrival), round trip transfers from the Miami International Airport in their beautiful Audi 8, "set" menu dinner in the Atrio Restaurant with wine pairings, complete American breakfast in the room, couples massage and all of the amenities that come with staying in the Conrad genre of facilities. The service and facility are impeccable. We were upgraded to a king suite with a partial view of the bay and beautiful city views. They brought us a telescope so that we could hone in on the sites throughout the city. We visited the pool and utilized the "free" cabanas. They have this wonderful lotion poolside that you can use after you swim and the pool towels are the softest I have ever felt. The fitness center is open 24 hours and is more than adequate - plus it is on the spa level, so you have the locker room and the dry heat as well.

There are many things to do within a walk or MetroMover/MetroRail ride from the hotel. We were there on a holiday weekend, so the schedules were not as frequent as during the regular days and weekends. You can, however, walk to Mary Brickell Village (901 South Miami Avenue- 4 blocks north and two blocks west), which has wonderful restaurants and shops-including a Publix grocery store to pick up snacks and necessities. (check hours).

There is a really nice coffee machine in the room and there is no charge, but they don't really tell you that. If in doubt in this hotel, just ask. They will answer any question or accomodate any request. If you don't like the answer you get, just go over that person's head and you will probably get what you want. They really are there to please the guests.

As a seasoned traveler, I have to say that this is probably one of the best two hotels that I have ever stayed in (it is in contention with the Blackberry Farm in Walland, Tennessee for No. 1).

The staff here remembers your name (it's kinda freaky). The only negative that I could possibly think of is that the scrambled eggs were not up to par with my moms. Everything else was absolutely perfect. The staff is professional, discreet, yet friendly and not "stiff".

A special shout out to Francois the limo driver who is amazing and Alejandro, who is a FIU Hospitality student interning at the hotel (a real asset). Natalia, the marketing manager, is also on top of everything from making sure that everything gets done when it is supposed to. Thanks to everyone at the hotel for the perfect staycation.

J & A

Room Tip: Join Hilton Honors, reserve Bay View, req upgrade
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2011

Overall, I had a very good experience, the hotel is well located and the rooms are very comfortable. The business services exceeded my expectations, and I requested the help from the concierge on several occasions and the service was great.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2011

It was my first trip to Miami and I stayed at the CONRAD hotel. It was a wonderful possitive experiane and I loved every minute at the hotel :))

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Conrad Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Miami
#7 Spa Hotel in Miami
#7 Luxury Hotel in Miami
#9 Family Hotel in Miami
#11 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
Number of rooms: 260
Official Description (provided by the hotel):
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Hotwire, Hotel.de, Despegar.com, Hilton Hotels, Odigeo, TripOnline SA and Tingo so you can book your Conrad Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Miami Hotel Miami
Miami Conrad

Owners: What's your side of the story?

If you own or manage Conrad Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.