Not sure why anyone would want to stay here or come back? The physical location of hotel is awkward and signage is poor to find the Velet and main entry of hotel.
1. Velet was slow and in attentive.
No greeting was made nor inquiry of where I was going in hotel or how I could be helped.
2. No signage or any help to find where or how to get to bar and restaurant. Which is on the 7th floor of building.
3. Quality of food in restaurant was poor.
4. I shared with front desk manager that Velet was not a 3 star experience let alone 4season. Although she had an inadequate response to my feedback regarding Velet - she was at least available to speak with.
5. Manager of Velet was responsive to my feedback regarding Velet.
- Official Description (provided by the hotel):
- Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Miami
- Four Seasons Miami
- Miami Four Seasons