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“Loved it!” 5 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Special Offer
Third Night Free!
Ranked #8 of 129 Hotels in Miami
Markham, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Loved it!”
5 of 5 stars Reviewed January 25, 2014

I loved this hotel. So elegant. The dining rooms were welcoming but jaw-droppingly well designed and all the food was delicious and impeccably presented. I loved the pool and surrounding area. Rooms were nice but it was the rest of the hotel that really had the wow factor.

Stayed December 2013, traveled with family
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806 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed January 24, 2014

The staff was pretty good but our room had large brown stains in the center of the carpet. Very noticeable. Lobby is tired without a lot of energy. I had been very excited to use the Sports Club LA in the building but found the gym and locker area to be dated and in need of renovation.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Top Contributor
67 reviews 67 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 22, 2014

We were recently invited to an event at this hotel. We had been there before and somehow this hotel is not one of my favorites in town. On the night in question we went to the pool area for cocktails - the bartender was absolutely unpleasant - I decided not to drink any alcohol and I asked for a coke - he took a glass, poured the soda and turned his back leaving me there with no napkin, no straw, nothing; I had to help my self to what I needed. Dinner was a buffet, the presentation of the tables sloppy, the food tasteless, the staff was not replenishing the trays on a timely manner, guests were standing around the tables holding empty dishes. The situation at the carving station was the same, people standing there waiting for the food to come out. It seemed to me that nobody was in charge. We felt uncomfortable, did not wait for dessert and left early. The Event Coordinator really needs to work harder to achieve better results.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Service
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 22, 2014

The associates go above and beyond to arrange ideal accommodations. All are imaginative and very helpful. They are true professionals and excellent hosts. They support why Four Seasons is the gold standard.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 22, 2014

The Four Seasons, Miami was as comfortable and lux as one would expect a Four Seasons to be. I usually don't review hotels unless I have been very impressed indeed. Natasha the concierge at the Four Seasons Miami could not have been more helpful or charming. She gave very useful advice on the area, arranged a great city tour, sent a car to collect a forgotten item at a store, advised on the best places to shop and was charming throughout. If we return to the Four Seasons, Miami it will be thanks to her!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Good day, It_happened,

Sounds like you had an unforgettable visit to Miami! Thank you for sharing your feedback with us. We strive to provide the best guest service, and reviews such as yours reaffirms our commitment to quality. Natacha is a destination expert and dedicated to providing our guests with the best service. I'm not surprised she provided you with the best tips and offered you personalized service.

Thank you again for taking the time to send us your comments. I'll be sure to share it with Natacha and the entire hotel team. Hope to see you again soon.

Warm wishes,
D. Normandin
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New York City, New York
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 20, 2014

I travel fairly regularly to Miami for both business and pleasure and whenever I can I stay at the Four Seasons! The location on Brickell Avenue is excellent and very convenient to some really nice restaurants. The staff is extraordinary and do everything they can to make their guests feel comfortable. The rooms are very nicely appointed, the bed wonderfully comfortable, and the bathrooms are terrific (all as would be expected at Four Seasons) so where the hotel really differentiates itself is with it's people and they are terrific.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Hi GBfromNY,

I'm thrilled to hear we're one of your top choices when visiting Miami, whether for business or pleasure. We have an amazing team, and I'm glad to see you've experienced their warm service first hand. As you noted, our rooms are well appointed and soon, they will be enhanced by the new Sleep by Four Seasons bed, which is being rolled out later this year. Hopefully during your next visit to Miami, you'll be able to experience the new, innovative bedding program.

Thank you again for taking the time to share your wonderful stay with us, and we hope to see you again soon.

Warm Regards,
D. Normandin
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Shanghai
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 17, 2014

When traveling in a new location, it is important to stick to a brand you trust. For me, it's Four Seasons. The comfort and service is impeccable. The pool side was really comfortable and we got a good rest there. The location is in downtown Miami, where all the offices were, therefore, we felt that from a tourist point of view that it as a big far from where all the south beach action is. All in all, Four Seasons was a really comfortable place to come back to after a long day out exploring the city. The rooms are large and traditionally designed.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Good day, Travelerkit,

First off, thank you for being an avid Four Seasons guest. We value your loyalty and are happy you stayed with us during your recent visit to Miami. Thank you for sharing your overall wonderful experience with us. I'm glad to hear you relaxed in our luxury and spacious accommodations, and that the service you received was warm and welcoming.

We understand the value of guest feedback and will share yours with our team. We look forward to having you back again soon.

All the best,
D. Normandin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Miami
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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