We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2 Great Nights” 5 of 5 stars
Review of Four Seasons Hotel Miami

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Four Seasons Hotel Miami to your Saves list
Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Third Night Free
Ranked #2 of 120 Hotels in Miami
Certificate of Excellence
Calgary, Alberta, Canada
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“2 Great Nights”
5 of 5 stars Reviewed January 4, 2014

My son and I stayed for two nights last week while attending an NFL game. The room was immaculate and the view was terrific. The hotel staff including front desk, bellmen and concierge were all wonderful. The fitness club attached to the hotel is one of the best I have experienced, The best part of the hotel though is the Edge Restaurant. We had a a couple of truly outstanding meals there. The food was delicious and the service was top notch.

There is a really nice rooftop pool and garden area that we did not have the time to fully explore - maybe next time.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RamblingGymbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Hi RamblingGymbo,

We're excited to hear you and your son had an overall amazing stay during your recent visit to Miami. Yes, some of the biggest perks of the hotel are the views from our spacious guestrooms, the complimentary access to the 50,000-square-foot Sports Club/LA fitness center and spa and our guest-focused hotel staff. Our culinary team at EDGE is top-notch, and have earned us great recognition including ratings at the "Best Happy Hour" and the "Best Sunday Brunch" in Miami.

Thank you for taking the time to share your feedback with us, and we hope to see you again soon.

Warm Regards,

D. Normandin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,159 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Geneva, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2014

We loved every minute of it. The rooms are huge and beautiful. Excellent service and great hospitality. Food is amazing! Extremely nice pool and outdoor architecture. Too bad we only stayed a night! The two negatives are: wifi is not included which is amazing given the prices of the rooms; the car parking rate for a day is too expensive.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Good day, Caroline M,

The holiday season at the hotel was a fun and festive time of year. I'm glad to hear you enjoyed the accommodations, pool area and the food at EDGE Steak & Bar. The New Year's Eve party is always a good time, with the spectacular rooftop views, music and food offerings. The team does an excellent job with putting the event together.

Wi-Fi is now complimentary in the lobby and public spaces. I regret to hear the valet rates did not meet your expectations. I'll mention it to the team, and have them review against what is currently being offered within the market.

We're thrilled you enjoyed your overall stay. We value your feedback and hope to see you again soon.

Warm Regards,
D. Normandin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 2, 2014

Althought this Four Seasons is more of a business hotel, the staff made sure to properly welcome all of the young guest during the Christmas week. If there is one thing you can count on in a Four Seasons it's the attention to detail. From the rooms to the service the Four Seasons touch is readily apparent. This hotel is situated in Brickell in close proximity to downtown and Key Biscayne. After the first day the entire staff seemed to us by name. Furthermore, they never seem to deny you any requests. What also amazed me was the seemingly endless hours the staff put in. Many of them began the day at the restaurant, moved to the pool and ended up at the restaurant at night. All of this while still mainting a high level of service. Best of all was their attention to the younger guests. When we checked in my children each got a gift. The pool area is large and the kids seemed to enjoy the toys and sports equipment left by the hotel for their enjoyment. The food was quite good, the only issue we had was that we were not informed that our 5 year old could eat for free until the last day of our stay. Another great perk is the house car. They have a Tesla available for drop off and pick up within a five mile raidus. Jose (I think?) drove us around and provided my kids with one of the higlights of the trip. One evening we had a miscomunication regaridng the house car. We had been told that it was available but it actually was being used. The manager on duty offered to give us a ride in another car. As we waited I noticed that he was overwhelmed by the heavy traffic of incoming and outgoing guests, and I opted to take a taxi. When we returned to our room we came in to find an apology note and some treats. It's the kind of touch that makes me come back to the Four Seasons. The biggest problem with the hotel is the valet parking. Apparently the service is outsourced to another comapny. In any case I rented a car through the hotel. I came back later in the day and told the attendant that I would need the car in an hour. I called back 45 minutes later and requested my car, when I came down I noticed that my car wasn't there. Apparently they couldn't locate the keys. A full thirty minutes later (45 minutes after my call) they found the keys. The attendant had kept the keys without telling anyone. Of course they apologized, but it's hard to overlook such blatant incompetence. And instead of a note of apology they proceeded to charge me for overnight parking for a car that was never parked overnight. I will certainly come back, I'll just avoid the valet parking.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank drbroadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, April 1, 2014
Good day, DrBroadway,

Your complimenting feedback, reaffirms our team's commitment to ensuring our guests walk away with a wonderful and personalized experience. I'm happy to hear, our team members treated you and your family so graciously and always with a smile. The Tesla is a fun and new amenity we currently have, and I'm glad you were able to take advantage of it.

I regret to hear that your interactions with the valet company were not up to your expectations. We appreciate your feedback and will be certain to address it with the team. We look forward to having you at the hotel again soon.

Warm Regards,
Dan Normandin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
85 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 31, 2013

If I book a genuine five star hotel like Four Seasons or Jumeirah etc then rightly or wrongly I just expect everything to be spot on. This is a nice hotel in Downtown Miami and I think it's a mixed use building with hotel rooms, apartments , fitness centre and maybe offices. The room was very nice, not huge but with a nice marble bathroom with separate bath and shower. This came in very useful as when I wanted to relax in the bath the tap was broken so I could not use it. That was the first issue. I was also disappointed that there was no free bottled water (although you could by one from the mini bar for $6 (plus tax I guess). No free newspaper either, which for a business hotel is quite staggering. The gym was excellent but was not owned by the hotel. The pool area was large but one pool was reserved for the apartment owners and the other was full of kids. There is a large area at the rear which could easily have been another pool but was full of palm trees and less than a foot of water. Looked nice but a total waste of space. I did not have a car but I heard that it is $40 per night for parking!! Sorry guys but I was expecting a little more.

  • Stayed December 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank sydney69England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, January 2, 2014
Dear sydney69England,

Thank you for taking the time to share your feedback with us. I truly appreciate guest feedback, as we strive to provide the best guest experience and hotel product.

I regret to hear that your experience with us did not meet your expectations. Please let us know which room number you were in, so I can advise engineering to look into the tap. I will also mention your comments to housekeeping, as complimentary bottles of water are part of the turndown service. Likewise, newspapers are delivered to the guestrooms upon request.

As I mentioned earlier, we truly appreciate guest feedback and hope we'll have the opportunity to welcome you again and regain your trust.

Feel free to contact me at 305-381-3026 to further discuss your experience at the hotel.

Sincerely,
Dan Normandin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nyc
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 30, 2013 via mobile

We enjoyed a luxurious and wonderful stay at the Four Seasons Miami! So thrilled that this brand is consistent from city to city, and everything from the food, room, and the service is truly a pleasure. We had a gorgeous corner room with spectacular views of the city and bay. Room service and food quality earned high marks - juice of the day was a good suggestion. A first-class operation at this property. Looking forward to a return stay!

Stayed December 2013, traveled as a couple
Helpful?
Thank cielitok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, January 2, 2014
Dear cielitok,

I'm thrilled to hear that you had a wonderful experience at Four Seasons Hotel Miami. We appreciate your loyalty to the brand, and the time you took to share your positive comments with us.

We look forward to welcoming you back during your next trip to Miami.

Sincerely,
Dan Normandin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 27, 2013

We stayed at this hotel with my family in Dec 2010 and I cannot say anything more than everything was perfect.

Perfect service, excellent accommodation. Don't have enough superlatives to commend the staff, management and overall experience. Thank you

Room Tip: The rooms on the higher floorshave fantastic views.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobG777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, January 2, 2014
Dear RobG777,

Thank you for sharing with us your wonderful experience at Four Seasons Hotel Miami. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests.

We hope to have the opportunity to welcome you back soon.

Sincerely,
Dan Normandin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaconsfield
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed December 26, 2013

The Four Seasons Miami is one of my favourite big city hotels because of the unusually personal service it manages to offer and its generous porportions.

Although we only took two regular rooms, their very generous size meant we didn't feel in the slightest bit crowded. Furnishing and finish were modern and in good condition.

The rooftop pool area is outstanding with a large swimming pool, great views, a good outdoor restaurant and masses of space.

The main hotel restaurant is a little lacking in atmosphere but serves good food at breakfast and dinner.

If I had to have one complaint, it would be that the porte cochere area is a little tight.

Overall, a great base for the city and a great hotel all round.

Stayed October 2013, traveled with family
Helpful?
Thank BQD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this review, January 2, 2014
Dear BQD,

Thank you for being a loyal guest at Four Seasons Hotel Miami. I'm thrilled to hear that you enjoy the service, spacious accommodations and rooftop pool. The hotel is a true urban oasis.

I regret to hear that the restaurant atmosphere and port cochere did not meet your expectations. We appreciate guest feedback and want to thank you for sharing your comments with us, as it helps us ensure we are providing the best product and guest experience.

We hope you'll be back soon, and look forward to welcoming you again.

Warm Regards,
Dan Normandin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Miami
Downtown
Mandarin Oriental, Miami
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Downtown
JW Marriott Marquis Miami
Show Prices
Show Prices
Show Prices
Hotel Beaux Arts Miami
#4 of 120 in Miami
4.5 of 5 stars 223 reviews
Coconut Grove
InterContinental Miami
Downtown
EPIC Hotel - a Kimpton Hotel
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Miami
#2 Family Hotel in Miami
#4 Business Hotel in Miami
#8 Romantic Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Hotels.com, TripOnline SA, Orbitz, Hotwire, HotelsClick, Travelocity, Odigeo and Jetsetter so you can book your Four Seasons Hotel Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing