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“perfect city oasis” 5 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Ranked #8 of 129 Hotels in Miami
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“perfect city oasis”
5 of 5 stars Reviewed September 3, 2013

The Four Seasons in Miami is perfectly located in Brickel in the Financial District of Downtown. Just by foot you can explore that area full of restaurants and life. When you arrive at the Four Seasons, the guys & girls of the Bell Service and valet are already the best business card a property could have. Super friendly, always at your service. And above all, a special mention here for their "super star" Javier, who makes you feel like a friend and coming home.
After entering the first floor, wide, with some sculptures, you have to take the elevator the lobby in the 7th floor. All elevators, those to get to the lobby and the ones taking you from there to your room, are almost incredibly fast. When the door to the lobby opens, it even smells different. It is a wide space with high, very high ceilings. Checkin was a question of seconds, the night front desk man was very friendly and professional, later on during the stay even helped out getting little stuff that wasn't even his job - always proactive. He showed up with the item at our room before I even thought of going downstairs again. We had a bayview Executive Suite, i.e. living room with working desk, bathroom, bedroom.The view of the bay with the bridge to Key Biscayne and the pool is very much worth it. When the sun comes up in the morning, you can just sit in the living room recliner or sofa and watch. The bathroom is spacey and very clean, the little adjacent room with the throne could be a bit bigger, but it's alright.
Breakfast is served at their edge restaurant on the 7th floor. Good selection and I recommend the Buttermilk Pancakes. They offer either buffet or ordering from the menu and have a juice of the day freshly made. Also on that 7th floor is the pool. You can just go outside onto a huge terrace that holds two pools, one on the left for residents, one on the right for hotel visitors. In addition, there are two areas for smaller children, where they can walk in the water or you can take a nap in a hammock between palmtrees. The food at the pool is "pool-food" but really good.
The property is in great shape but what it makes it most attractive to me is the quality of service provided by the exceptional staff. Yes, you encounter the occasional grumpy waitress, but staying from Fri - Sun, that one person was the exception. Everybody else was always helpful, friendly and proactive.

Room Tip: choose a bayview room, have the buttermilk pancakes at Edge Restaurant for breakfast
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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797 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Milwaukee, Wisconsin
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 31, 2013

This s a great hotel. The check in experience is one of the finest. The food in the restaurants is great. The pool is perfect and the health club is terrific. This is an oasis in the heart of the business center. I always look forward to returning.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 22, 2013

Stayed at this hotel during a photoshoot with friends last summer, by far one of my favorite hotels i've stayed at.

We had the bayview room overlooking the biscayne bay, it was large and the room was just immaculate.

The food was great, the staff world class to say the least. Location is right in the heart of downtown.

If you expect a lot from a hotel, this is the place in downtown Miami.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Public Relations Manager at Four Seasons Hotel Miami, responded to this review, August 29, 2013
Thank you so much for you wonderful comments. Glad you had a great time and hope we'll see you back in Miami soon!

Best,
Megan Sterritt
PR Manager
Four Seasons Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tortola
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2013

Love this hotel. Stayed several times, including 3 times since June this year – each time being upgraded. Staff are brilliant and do seem to anticipate needs. We managed to find the children’s playroom on this trip which was great and for families on short stays will mean no need to take a suitcase full of toys! Only gripe with the hotel is that it should have more than one dining option for dinner. That said The Edge is fantastic and we always enjoy the food. Very convenient location on Brickell and the pool and service are supreme.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Public Relations Manager at Four Seasons Hotel Miami, responded to this review, August 29, 2013
So glad you found Manny's Club! It's tucked away but quite a surprise with loads of toys for the kids! We can't wait to welcome you back once again, hopefully soon!

Best,
Megan Sterritt
PR Manager
Four Seasons Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 17, 2013

The location was beautiful and convenient. The rooms were massive and well-appointed. The staff and service-level were top-notch. The fitness center was aMAZing--the best that I've ever experienced attached to a hotel. I would definitely stay here again and would certainly recommend this hotel to friends. Wonderful stay.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Public Relations Manager at Four Seasons Hotel Miami, responded to this review, August 29, 2013
WOW! Thank you so much for your amazing comments! We try our very best to make staying at Four Seasons Miami fabulous and it looks like we did a good job!

Best,
Megan Sterritt
PR Manager
Four Seasons Miami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2013

Excellent service and food! The moment I got out of the car everybody welcomed me and my friends with such warmth and it was a great feeling! Delgado in concierge (Im not sure with his name) but He was so sweet and accomodating and there is one more person I wouldnt forget, Loren in the restaurant is very an informative and very professional. My expectations did exceed :)

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Public Relations Manager at Four Seasons Hotel Miami, responded to this review, August 29, 2013
We're so happy to hear about the service you received at the hotel. Every day we strive to surpass expectations of service and it looks like we didn't disappoint!

Best,
Megan Sterritt
PR Manager
Four Seasons Miami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 16, 2013

Beautiful room with a view of the bay. Loved this hotel, from the decor to lovely scent on every floor. Pool area is great, the staff very attentive, gave us an amazing service. Concierge very professional, they recommended a lot of good and affordable places.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Public Relations Manager at Four Seasons Hotel Miami, responded to this review, August 29, 2013
Hi! The scent is made by a local company called Doctor Aromas and the specific fragrance is called Hope. It's awesome to hear you'd recommend the Hotel to everyone! Thank You!

Sincerely,
Megan Sterritt
PR Manager
Four Seasons Hotel Miami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Miami
#5 Spa Hotel in Miami
#5 Luxury Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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