I vacationed in Miami for a few days last month and decided to stay downtown (an area I'm not familiar with) instead of on the beach simply because I adore the Four Seasons hotels.
I flew down for the fabulous weather and wanted to make the most of my short stay. I approached the concierge desk and a very gracious lady by the name of Natasha assisted me. She had wonderful recommendations for tours I could take on my own both on land and sea to get to know the city and all her restaurant suggestions were superb.
In just one stop she planned out my whole weekend and blew me away. It was a great vacation that I will never forget. Thank you Four Seasons and bravo Natasha!!!