Received attentive service consistent with the Four Seasons brand. The front desk was friendly and efficient, as was the bellman. Room was clean and in good order. Although not beachfront, the waterfront is a short walk and a nice spot to sit and relax. A nice selection of restaurants and bars nearby in addition to Metromover (free public rail) to get around downtown easily. I really enjoyed the pool area. There is a large lap pool, a waterfall, and a hot (very hot) tub with numerous chairs and cabanas for relaxing. The cabanas are first-come, first-serve with no extra fees for use. In addition, there is a cold wading pool with islands and palm trees in it. Several hammocks hang between the trees and I enjoyed resting here with a good book.
The only negative from my stay was on day of check-out. I had been granted a 1-hour late check out. Right at standard check-out time, the front desk was calling my room telling me to leave. I told them I had been given a late check out. When I actually did check out at the front desk, I complained about this and was told that they did have my late check out in their system. I was not expecting this from a chain with such a good reputation and was the only sour note of our stay.