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“Great hotel with the best gym.” 3 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Ranked #7 of 130 hotels in Miami
New York City, New York
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
“Great hotel with the best gym.”
3 of 5 stars Reviewed December 30, 2012

Great city centre hotel with full gym facility which is a sports club la. Typical four seasons with the usual amenities. However it's a little overpriced!

Also the room doesn't have a kettle or coffee which is usually complimentary hence you have to order it and for anything ordered there is a 4 dollar charge. They don't give you the choice but to pay if you need a hot drink.

The pool is nice but very family friendly which may not be good for sun bather who want some tranquility.

The rooms service is a lil overpriced and selection is limited. Not much food options in the hotel, however the concierge can recommend u lots of restaurants near by.

Rooms are large and clean with great view

The gym is fantastic with full yoga and bootcamps classes as its using the sport facilities of a full gym. Great staff there.

Hotel service very good. Top notch service.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, February 20, 2013
Thank you for taking the time to respond on Trip Advisor. We are delighted to hear you enjoyed your stay at our hotel, especially your time at the Sports Club LA. We are able to provide complimentary coffee makers in our guest rooms upon request. We also offer complimentary coffee in the lobby until 9:00am each morning. In addition to Edge Steak & Bar and Bahia, the property also has “We Bag It” as a reasonably priced sandwich or salad option for lunch.
I am happy to hear you found our concierge helpful and you received top notch service.

We hope to welcome you back the next time you are in Miami!

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 28, 2012 via mobile

My wife and I love the Four Seasons. We've stayed in many of its hotels in Europe and the United States. We were excited to try the Miami hotel and were really disappointed. Some of the problems weren't the hotel's fault. For example the location is awful. It's in the middle of the financial district and a $60 round-trip cab ride to South Beach. When my wife and I went to the pool we were stunned to be surrounded by children. Maybe being family friendly is a bonus for some people but when I go to a Four Seasons hotel, I want to relax in a nice quiet environment, not listen to screaming children jumping into the pool, playing hide and seek among the guests, and throwing a football near people lying in the sun (I have a five year old child of my own but I have the good sense to leave her with her grandparents when I go to a fancy hotel). Aside from these problems, the hotel was not up to par with other Four Seasons. The waiter at the pool didn't know one of the ingredients on the menu and had to check with the chef. The doorman did not open our door when we arrived in a cab. There was a woman who repeatedly asked us to buy a $7 Brazilian drinks at the pool. Most of the channels on the TV had bad reception. Huge problems? No, but not what I expect from a Four Seasons. I will stay in Four Seasons in the future but I will never return to the Miami property. Don't stay here - it's absolutely not worth the money.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, February 20, 2013
Thank you for taking the time to share your feedback as a loyal Four Seasons Guest.
I would like to sincerely apologize to you as we did not meet your expectations in so many areas. Rest assured we will use this feedback in a constructive manner to address those shortfalls. If you have the opportunity to further discuss your concerns, please feel free to contact me directly so we can apologize in person.

We hope to welcome you back in the future to regain your trust and confidence.


Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 26, 2012

even if the location is not miami beach the four season is a luxury gem.
they make a step further in personalization level and I have found the name of my baby girls on the mirror of the bath.
wide heated pool is surely a plus.
the quality of beads is supreme, a real paradise..

Room Tip: ocean view absolutely are the best
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, January 3, 2013
It is a pleasure to know that your stay at Four Seasons Hotel Miami was what you would describe as a paradise. We are glad you and your girls enjoyed the friendly welcome and that your stay was exceptional. We look forward to seeing you again on your next visit!

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 24, 2012

Great welcome, easy check in, big,clean and modern room, excellent gym with modern working equipment, good location for restaurants outside the hotel, nice swimming pool with friendly service. Great running route around the bay.....it all works. I would be happy to stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, January 3, 2013
Thank you for choosing Four Seasons Hotel as your hotel of choice when visiting Miami. We appreciate all the delightful feedback on our hotel, the facilities, our service and the many amenities we have in the surrounding area. We are eager to welcome you again in the near future.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rowayton, Connecticut
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2012

Eighth or ninth business meeting at this hotel. Everything was attended to and seamless. Rooms very comfortable and beds are among the best I have experienced. Location is somewhat isolated, but plenty of great walking treks to be had.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, January 3, 2013
It is great to hear that your stay was handled smoothly as usual. We thank you for all the business you have brought to Four Seasons Hotel Miami throughout your many stays. Within walking distance from the hotel is Mary Brickell Village, where you will find restaurants and shops for entertainment which we hope you enjoy on your next visit. We look forward to seeing you soon whether it is for business or leisure.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 17, 2012

My husband had to travel to Miami on business and myself and our two young kids tagged along for some sunshine. I wasn't particularly looking forward to staying in what seemed like the business district and also in a high-end hotel with a couple of young kids under 5. However, upon checking in a big wagon was pulled out for the kids to chose a toy (or toys), the room included some really nice touches for them too - their names over the mirrors with a box of toiletries for each, a stuffy each and a cute little house coat and a diaper pail was also wheeled in. The food at the pool was excellent and great to have something over than nachos and burgers and well catered for the children - and another bonus my youngest child being under 4 had free meals. The only slight hiccup was that breakfast arrived really late one day (interestingly because they were searching down some cereal for the kids - they dealt with this really well though) and some of the staff had to be reminded about the free meals. Otherwise, for a non-advertised kid hotel it was a great experience and we were made to feel very comfortable.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, January 3, 2013
It was a pleasure having you and your family visit with us during your husband’s business travels. Thank you for the kind words about your stay. It is wonderful to know that the nice touches for the kids were enjoyed upon your arrival and throughout the rest of the stay. We look forward to welcoming your family again at check-in with our wagon full of toys!

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 9, 2012 via mobile

If you appreciate to be pamper and feel like you are home, stay here. This hotel and the mandarin are to my opinion the only 5 stars hotels in miami. Even the valet will know your name

I kind of dont like. The restaurant but the are options near bye. Room service is great

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, December 19, 2012
Thank you for your warm recommendation and for your positive review. We truly enjoy offering our guests exceptional service and care during their visit at Four Seasons Hotel Miami. Edge Steak & Bar was fully renovated a year ago providing guests with great food and a welcoming ambiance for indoor dining and an outdoor terrace. We look forward to your next stay and hope you will give Edge another try.

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Miami
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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