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“Not as good as expected” 4 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Third Night Free!
Ranked #8 of 129 Hotels in Miami
Virginia USA
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Not as good as expected”
4 of 5 stars Reviewed November 20, 2012

Hadn't stayed at a 4 seasons before and had high expectations. Property was OK but certainly not super de luxe, one restaurant where 2 poached eggs for breakfast cost >$20.00. No comfortable lounge, so so snacks for the conference (coffee and potato chips?), continental breakfast consisting of commercial croisants Danish and sometimes fruit, not even yoghurt, not sure what the continent was! Comfy bed but very noisy dehumidifier. Had to specifically request a newspaper. Staff were fine.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, December 7, 2012
Thank you for staying with us recently, we are very happy to hear that you enjoyed the service that our staff provided and your comfy bed. Your feedback is very important to us. We apologize for the noise that your dehumidifier caused; these are equipped with a switch that can be turned down or up when required. I am sorry to hear that the breakfast at the conference was not up to your expectations and that you found the breakfast pricing in Edge & Steak Bar to be high. I would like to sincerely apologize for your disappointments and the inconveniences caused by your experience. We hope that you visit us again in the near future.

Simon Pettigrew
General Manager
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806 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Varazdin, Croatia
Top Contributor
99 reviews 99 reviews
15 hotel reviews
Reviews in 53 cities Reviews in 53 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 16, 2012

Its really a nice hotel, very well located, close to da Miami downtown. The stuff is also great and I had really nice stay in MIami. They also have free Wi-FI but limited to just one user per room, or just to one device per room. For more users or devices they charge extra. Rooms are clean and in good condition, ant the concerige makes a good job organizeing all the extras in and outside the hotel. I can just recommand this hotel !

Room Tip: Rooms to the ocean side have areally nice view !
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 20, 2012
Thank you for your kind review, we are glad that you had a good time in our hotel and enjoyed the room and the service from our staff. We are happy to hear that you recommend our hotel and hope you stay with us again in the future.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2012

Great area, service and accommodations. I was there with my wife for my sister's wedding. The venue was beautiful overlooking the bay and the staff was very helpful considering Sandy's desire to blow away the ceremony. Even amidst the wind, the staff scrambled to make the experience as enjoyable and memorable as possible. Can't complain about a thing. Comfy bed, great view, nice staff, exactly what you'd expect of a Four Seasons.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 19, 2012
Thank you for your very positive review. We are pleased to hear that you enjoyed staying with us for your sister’s wedding. Also we appreciate your comments about the quality of service our staff provided during the ceremony under challenging circumstances. We hope to welcome you back soon.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suwanee, Georgia
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 14, 2012

I recently stayed at the Four Seasons on a business trip to Miami and found the hotel to be up to the excellent standards they always provide. The hotel was impressive, safe and had a very service oriented staff. I highly recommend this hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 16, 2012
Thank you for your positive review. We are glad you enjoyed your stay and that you highly recommend us. We look forward to your next visit.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2012

Fantastic atmosphere despite being in Downtown Miami. A must stay at location when in Miami. Four Seasons pampers the way we all expect and love. Quiet rooms, comfy bed, shower could be a larger. Love the pool!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 16, 2012
Thank you for your positive comments. We are so glad that we exceeded your expectations on your stay, your feedback is very important to us. We hope to welcome you many times in the future.

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2012 via mobile

Family and friends had a wonderful Sunday Brunch. Very Child. Friendly including. Crayons and colouring mat olso a fantastic Play area. For very young children. Just off the Buffet area. A full Roast Pig and a burrito station with Chief. To cook to order mimosas in Abundance. Excellent Afternoon

Stayed December 2011, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, December 7, 2012
Thank you for your positive review. We are glad you enjoyed your Sunday brunch with your family at Edge. We hope to welcome you many times in the near future.

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Top Contributor
75 reviews 75 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 11, 2012

We have been in this hotel with my wife and daughter in January 2012.

Valet parking is not cheap, but very convenient
Room: we were offered to upgrade to the suit, but the ordinary corner room was so beautiful with 2 window fronts, one to the ocean. So we decided do not change. It was big window seat with pillows. My wife and daughter were sitting there and relaxing), enjoying ocean
Restaurants: we visited restaurant twice. The first time was excellent. Our second visit unfortunately was not so good. Due to some party, we didn't get good service. I immediately reported to reception. They reacted very good and quick. By the way, very reasonably priced restaurant
Room service: ordered once. Good quality and service.
We were very please by hotel. It was one of the best hotels we ever stayed worldwide.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 14, 2012
We appreciate your very kind comments. We are glad you loved your room and that your family felt comfortable and relaxed, enjoying the beautiful view of the ocean. Thank You for giving your feedback to reception about your second visit to our restaurant Edge, I’m glad we acted quickly to solve the problem and I’m truly sorry for any inconvenience this may have caused. Thank you for all your positive comments. We hope to welcome you many times in the future.

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Miami
#5 Spa Hotel in Miami
#5 Luxury Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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