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“Expected Excellence” 5 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Ranked #7 of 129 Hotels in Miami
Suwanee, Georgia
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
“Expected Excellence”
5 of 5 stars Reviewed November 14, 2012

I recently stayed at the Four Seasons on a business trip to Miami and found the hotel to be up to the excellent standards they always provide. The hotel was impressive, safe and had a very service oriented staff. I highly recommend this hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 16, 2012
Thank you for your positive review. We are glad you enjoyed your stay and that you highly recommend us. We look forward to your next visit.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Tampa, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2012

Fantastic atmosphere despite being in Downtown Miami. A must stay at location when in Miami. Four Seasons pampers the way we all expect and love. Quiet rooms, comfy bed, shower could be a larger. Love the pool!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 16, 2012
Thank you for your positive comments. We are so glad that we exceeded your expectations on your stay, your feedback is very important to us. We hope to welcome you many times in the future.

Simon Pettigrew
General Manager
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Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 13, 2012 via mobile

Family and friends had a wonderful Sunday Brunch. Very Child. Friendly including. Crayons and colouring mat olso a fantastic Play area. For very young children. Just off the Buffet area. A full Roast Pig and a burrito station with Chief. To cook to order mimosas in Abundance. Excellent Afternoon

Stayed December 2011, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, December 7, 2012
Thank you for your positive review. We are glad you enjoyed your Sunday brunch with your family at Edge. We hope to welcome you many times in the near future.

Simon Pettigrew
General Manager
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Moscow
Top Contributor
75 reviews 75 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 11, 2012

We have been in this hotel with my wife and daughter in January 2012.

Valet parking is not cheap, but very convenient
Room: we were offered to upgrade to the suit, but the ordinary corner room was so beautiful with 2 window fronts, one to the ocean. So we decided do not change. It was big window seat with pillows. My wife and daughter were sitting there and relaxing), enjoying ocean
Restaurants: we visited restaurant twice. The first time was excellent. Our second visit unfortunately was not so good. Due to some party, we didn't get good service. I immediately reported to reception. They reacted very good and quick. By the way, very reasonably priced restaurant
Room service: ordered once. Good quality and service.
We were very please by hotel. It was one of the best hotels we ever stayed worldwide.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 14, 2012
We appreciate your very kind comments. We are glad you loved your room and that your family felt comfortable and relaxed, enjoying the beautiful view of the ocean. Thank You for giving your feedback to reception about your second visit to our restaurant Edge, I’m glad we acted quickly to solve the problem and I’m truly sorry for any inconvenience this may have caused. Thank you for all your positive comments. We hope to welcome you many times in the future.

Simon Pettigrew
General Manager
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islamanare
Top Contributor
97 reviews 97 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 7, 2012

Stayed here with my husband for 6 nights on a corporate rate. Room 2801 was fine, clean, comfortable and with all amenities listed on their web page. Free wi- fi for only one equipment allowed. King size bed very comfy with fine linens. Bathroom large with separated (small) tub and shower; towels and bathrobes of good quality. The complimentary toiletries had a special fragrance that is spread throughout the hotel areas (I agree with the review written by richardpeace "Old and dated not Four Seasons standards": There was a smell in the lobby and through the hotel.) Staff very nice, helped a lot on a fax transmission. Breakfast vas good, nothing to be thrilled about, lacked a bit of seasoning but good. Dinner on the other hand was superb with pretty high end choices; desserts excellent. Access to the L.A. Sportsclub is a plus and is right there in the same building.
Close to the financial district of Miami is surrounded with very nice restaurants as Gordon Birch and of course Restaurant Novecento which is one of our favourites.
Hopefully this hotel will renovate it´s decor and give some warmth to the rather cold and unfriendly interior design.
Would go back, would recommend.

Room Tip: We stayed in room 2801. Located at the end of the corridor once you step down the elevator. Very qu...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 14, 2012
Thank you for your positive comments, we are glad you enjoyed your stay at our hotel. We are happy to hear that you enjoyed your room and all the amenities it included. Also we appreciate that you enjoyed the quality of service our staff provided and in particular your dinner at Edge. I’m glad you had the time to visit the sports club and found our hotel location to be ideal. We are currently hooking up some plans to change carpets and update the look of our lobby. Thank you for recommending us. We hope to welcome you again in the near future.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
grand forks, nd
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2012

Our room was beautiful! Loved the window seat and sat there quite a bit as we were there during Hurricane Sandy. The bed was very comfortable. The food was excellent! Would have liked to enjoy the pool and outdoor facilities but couldn't because of rain and wind. We would definitely return!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 14, 2012
We appreciate your positive feedback. We are glad to hear that you loved everything about the hotel but so sorry to hear that you couldn’t enjoy the outdoor facilities because of the weather. We look forward on welcoming you back in the near future when the weather will be perfect and you can enjoy the pool and all the outdoor facilities.

Simon Pettigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
Reviews in 30 cities Reviews in 30 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 5, 2012

Stayed here just before the hurraine sandy hit.

Found service generally good but hotel is very dated and needs a re model and update.There was a smell is the lobby and through the hotel.My room was very bad and I requested a change was only here one night but no room was available.

Breakfast food was good service slow.


Not at all inline with other four seasons hotels I have stayed..very disappointed!

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, November 12, 2012
Thank you for your positive words. We are truly sorry you did not enjoy our hotel design. Rooms were fully renovated last year. Edge was fully renovated & opened one year ago with the terrace. We are planning to remodel the lobbies for next year. Sorry for the inconvenience due to the smell and for not being able to offer you alternative room due to being sold out. We hope you stay with us again in the future.

Simon Pettigrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Miami
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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