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“Flawless Service!” 5 of 5 stars
Review of Four Seasons Hotel Miami

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Four Seasons Hotel Miami
5.0 of 5 Hotel   |   1435 Brickell Ave, Miami, FL 33131 (Downtown)   |  
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Third Night Free!
Ranked #7 of 129 Hotels in Miami
New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Flawless Service!”
5 of 5 stars Reviewed August 9, 2011

I was very impressed with this beautiful property and it's rich decor, luxury, cleanliness, level of service from Daniel Miraval (Front Office Manager) & Ankur Lakhani (concierge) was absolutely wonderful. They were very hospitable, friendly, and attentive. This is easily the most personal & impressive hotel experience I have ever had the pleasure of indulging in. The rooms are quiet, spacious and immaculately presented. Overall, this is avery classy hotel in a great location with flawless service!

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRODMIA, General Manager at Four Seasons Hotel Miami, responded to this review, August 24, 2011
Thank you for taking the time to share your great feedback! We are truly happy to hear you enjoyed our service and it is a pleasure to hear your wonderful comments about our staff. We look forward to welcoming you back the next time you are in Miami!

Simon Petigrew
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Jackson, Tennessee
1 review
5 of 5 stars Reviewed August 6, 2011

Great Hotel, only flaw is no ice on floor. You have to call for ice and the attendant want a tip for the efford.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 3, 2011

My 14-year old daughter and I stayed at the FS Miami during a layover before a mission trip to the Dominican Republic (I know...the irony was not lost on us, either). Unfortunately, we arrived late and had to leave early the next day. The pool area is spectacular. My daughter and I loved swinging in the hammock and watching the stars. This is an AMEX FHR hotel and we were given a $100 food and beverage credit - excellent room service meal served poolside.

The staff went all out for my daughter. She collects rubber ducks and they had them everywhere. A room service tray was brought up with a rubber duck motif and about 5 fabulous desserts all "swimming" on a blue sugar pond.

As we checked out, the concierge and reception staff all asked Jess whether she had enjoyed her treat...she sure had. Indicative of the fabulous service Four Seasons is known for. Oh, and the bed was extremely comfortable...particularly nice given that my daughter had a fever and bronchitis. I also found the rate to be very reasonable for a FS.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 1, 2011

Here you get everything - great hotel, great location, great food, great people to deal with!
The view from the my hotel room was breathtaking! Staff was courteous and very efficient. Had a dinner and breakfast and food was great. I loved the window seat in my room that overlooked the bay. Bathroom for a woman traveler was excellent and well appointed.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2011

We stayed there for 7 nights (5 adults + 1 child). The food in the restaurant was very good and we had all our breakfasts there and most of our dinners in the hotel. The facilities was very modern and nice, and you feel very relaxed. The employees were very service minded and the the concierge service helped us very much picking the right activities in the city. Nice swimming pool.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 27, 2011

The Four Seasons treated us like Kings and Queens, love every night we were there. Will be back next year.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed July 27, 2011

We love the Four Seasons and have stayed in nearly a dozen of its properties worldwide. Four Seasons built its reputation on having excellent service.

I'm not going to bore readers with details of service mishaps, but our 2-day stay was filled with them. Four Season are you listening? The Miami property is ruining your reputation. Standards are not to up par.

Yes the property is beautiful and all other standards (cleanliness, amenities, etc.) are met.

But rude staff all around, lots of attitude. Four Seasons, get it together.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Miami
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
#6 Business Hotel in Miami
#7 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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