Arrived at the jungle island at 6 pm and already the parking lots were full. We waited an hour and paid 15 dollars to finally gain access to a space in the on site lot. When we entered we had our groupon on our cell phones and they told us unless we had it printed out we had to get in line with tickets purchasers in order to get our tickets scanned. The line had about 200 people it. It took another 2 hours. Then when we finally got to the window we learned that there was an additional cost of 10 dollars per person for the snow park and at that time there was not any availability. When I asked the staff in guest services and a manager they told me sorry that is how it is and there is nothing they can do about it and i had to wait in line Like everyone else. they disnt have a groupon! I will never participate or even buy another groupon because of this experience. It was a total scam and any response you see from anyone from the jungle island is a lie. I left irate and ripped off. Jungle Island was definitely dishonest and disgusting with this event . I also will never go to jungle island again. They are scammers and totally dishonest.
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