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“Terrible experience” 1 of 5 stars
Review of Shalimar Motel

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Shalimar Motel
3.0 of 5 Motel   |   6200 Biscayne Boulevard, Miami, FL 33138   |  
Hotel amenities
Ranked #85 of 129 Hotels in Miami
New York City, New York
1 review
3 helpful votes 3 helpful votes
“Terrible experience”
1 of 5 stars Reviewed December 1, 2013

The other reviews must be fake. There is nothing "cute" or "comfy" about this place.
We walked in the room, looked around, and walked right back to the front desk to ask for our money back. The room was very sparse, the bed looked uncomfortable, and the noise from the street was loud. I've stayed in worse...but that was in third-world countries when I was in college. The guy at the front desk clearly had a lot of experience denying requests for refunds. Needless to say, we did not get our money back, (48 hour cancellation policy) and he said he would not be able to rebook the room, even though there were signs of 'no occupancy, reservations only' all over the lobby.
Happily we were able to walk away from this dump and find an infinitely nicer room at Casa Moderna for not much more money...vacation saved!
If Shalimar had a more liberal refund policy, especially when demand is high, I would have given them a few stars for solid customer service, but sadly, they get the lowest rating possible.

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    7
    36
    28
    15
    7
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18
37
9
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2013

I stayed one night, arriving late. My room looked exactly like the picture. Free parking. The clean, newly refurbished room had air-con, a new tv, free wi-fi, an iron and ironing board and a fridge. Helpful staff - they kept my bags for me after the 11am check out until I returned early evening, to be picked up by Super Shuttle for the airport. They also allowed me to use a bathroom when I returned.

Room Tip: I appreciated my room being at the back - away from the off street parking and main road.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, United Kingdom
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 3, 2013

I was just looking for a 1-night stop over on my way to the airport. This hotel is, as others have said, very clean. I had a comfortable bed. The room is quiet, has off-street parking, a good tv, iron and ironing board, fridge. The airco was perfectly sufficient. The hotel is undergoing renovations, but this did not bother me. I asked for a quiet room, and I got one. Breakfast is limited: a bagel and cream cheese, juice and coffee (good coffee, though). The neighbourhood seems a little ropey, but at the same time within a few going north there are several upscale restaurants on the same blvd, and also an organic restaurant. This is fine for overnight and could be OK for an a few days.

Room Tip: Rooms facing the back are quiet -- no street noise at all.
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiki G, Manager at Shalimar Motel, responded to this review, September 5, 2013
Dear valued guest,
Thanks for your thoughtful review. We strive to provide a clean, comfortable room to all of our guests. We are currently in the later stages of renovating a few of our rooms, so the noise level is very minimal. Our continental breakfast features gourmet New York-style bagels, fruit, juice and coffee. However, we will be opening the Shalimar Cafe within the next 2-3 months, and it will feature home-made crepes and other breakfast items.
The MiMo (or Modern Miami) district in which the Shalimar is located, is an area that is undergoing a lot of change and development. As you mentioned, there are several excellent dining options within walking (or a short drive's) distance.
We are glad that you enjoyed your stay and we hope that you consider the Shalimar again for any future visits to the Miami area.
All the best,
Andrew Mendosa
Manager, The Shalimar Motel
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Lakeland, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013

My husband & I stayed at the Shalimar Motel for Labor Day weekend and didn't know what to expect since it was our first time booking this motel. Glad to say, we were pleasantly surprised at the great staff service who were pleasant at all times, and our room was very cute, clean and looked exactly like the pictures, and on a top floor. AC worked perfect after we figured out that the front desk has to activate it. No problems sleeping either, very quiet neighborhood....not dangerous at all. It's perfect because parking is free, buses are nearby and you can walk around & browse several shops and restaurants up and down Biscayne blvd. Not sure what other people who posted negative remarks are talking about. Those people must be too high class & snobby. Overall, a great experience and we'll definitely be staying here again! My hats off to the owner who has done a magnificent job at renovating this place to make it stand out from all the rest of the motels on Biscayne Blvd! Nice job!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiki G, Front Office Manager at Shalimar Motel, responded to this review, September 5, 2013
Dear valued guest,
Thanks for such a thoughtful review! We are thrilled that you had such a pleasant stay here at the Shalimar. We strive to provide outstanding customer service to all of our guests. As you mentioned, there is a bus stop directly in front of our motel, allowing one to explore many of the area's diverse restaurants and shops. The owner has indeed done a tremendous job transforming the Shalimar into the clean, comfortable place it is today.
Thanks for taking the time to provide such a thorough review. We hope that you choose the Shalimar again the next time your travels bring you to Miami.
All the best,
Andrew Mendosa, Manager
The Shalimar Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2013

The hotel was very clean, had very nice decor and very comfortable bed!! :) Staff was helpful even though we saw a new person every day. If you have your own car it's perfect because it has free parking. For us however the location wasn't ideal since we had no car and wanted to spend our time mostly at South Beach.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiki G, Manager at Shalimar Motel, responded to this review, September 2, 2013
Dear Valued Guest,
Thank you for your positive review of our motel. We are so happy that you enjoyed your stay at the Shalimar. Cleanliness and customer service are top priorities for us. We look forward to hosting you again in the future, should your travels bring you back to Miami.
All the best,
Andrew Mendosa
Manager, The Shalimar Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 18, 2013

My friend and I booked this last-minute so we could affordably hang out near the beach. The motel is undergoing renovations but we were never bothered by them. Loved that there was free parking and free wifi. The room wasn't anything big, but there was a fridge, a nice TV. However, the sheets were in need of another washing and the AC took a long time to get cranking and never really kept the room cool. We were upstairs and ceilings were high so perhaps a bottom-floor room would stay cooler. Otherwise, the staff was friendly and helpful. We'd stay here again in winter but maybe not in the dead of August.

Room Tip: Maybe try a downstairs apartment for better AC.
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

easy to find, only 15min from the airport, 10min to downtown
very friendly staff, nice renovated rooms, clean, no carpet.
we would definitly come here again. we dont hear the street noise as we got a room upstairs to the backside

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiki G, Manager at Shalimar Motel, responded to this review, August 9, 2013
Dear Valued Guest,
Thank you for your feedback. Our location in mid-town is perfect for getting to the airport, beach and downtown all within a 15 minute drive. We are glad that you enjoyed your stay with us and we would love to host you again in the future
All the best,
Andrew Mendosa
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shalimar Motel

Address: 6200 Biscayne Boulevard, Miami, FL 33138
Location: United States > Florida > Miami
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #85 of 129 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shalimar Motel 3*
Number of rooms: 50
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