Can only say this is a cheap basic hotel with little cleaning done in room but you pay a full price for it
Worst still, I got back to Orlando for a two day trip there to find they have taken an extra $30 from my account for some reason I am unaware of. Don't know what it's for but hope the feedback shows others to be wary of this as it's daylight robbery. I have complained and got no answer yet. I own a mariott timeshare and this is not what I expect from this brand. So manager when you read this give me my money back.
Like others have said the toilets are clogged, the floors and carpets are dirty, only basic cleaning done. The fridge didn't work, two paper cups for the four guests. The beds need replacing and has been one place in a long while that the family couldn't sleep
The room comes with a note of when you should get breakfast from the tiny area in the main reception, that can't cater for the amount of people staying there and most people were bringing food away as they couldn't sit down. Basic but would only do one day of round sausages and round scrambled egg patties, tea coffee and some toast and muffins. We had to take some paper cups back to the room as we couldn't share the one coffee bag and two cups between four.
I have been in basic suites and hotels etc that have cost about a third of the price of this room or suite and have been cleaner, comfortable and come with free coffee tea, and soaps etc. they even unclog the toilet if asked instead of asking you to take one of their diy tools to do it yourself. Think others have mentioned this. Maybe it's a Miami toilet issue as never had this anywhere else in the whole of America .
Will never stay in a spring hill suite again if given the choice, and will make sure I read the full tripadvisor reviews before staying anywhere again as j wouldn't have stayed if I had done so and not booked at short notice
If they don't give me my $30 back I will make sure they work for that money by the complaints I will post online and let them do a few hours work to deal with the issue