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“Not a clean hotel” 1 of 5 stars
Review of SpringHill Suites Miami Airport South

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SpringHill Suites Miami Airport South
2.5 of 5 Hotel   |   6700 NW 7th Street, Miami, FL 33126   |  
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Ranked #28 of 113 Hotels in Miami
Certificate of Excellence
St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not a clean hotel”
1 of 5 stars Reviewed 5 days ago NEW

This is by far the filthiest hotel I have been in for quite a while. Walking around my room in a pair of white socks, the bottoms of my socks were black when I took them off. Bathroom smelled awful. Trash in the halls and in the elevator. Staying here was an uncomfortable and awkward experience - the entrance of the hotel is difficult to get to and cramped for unloading luggage, the rooms are poorly designed and equipped. We were booked for three nights and left after one. Would not recommend this hotel.

  • Stayed July 2015, traveled with family
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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690 reviews from our community

Traveler rating
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336
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Buenos Aires
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good choice for a short stay. We got a low rate and that's why we booked it.

We had 3 rooms and they all looked alike. Staff was attentive and helpful at all times.

There is no restaurant at the hotel but they do offer free shuttle service to nearby restaurants or fast food places. Shuttle is also free to and from the airport and runs every 30mins.

Rooms were clean and beds were comfortable. There is also a pool, gym, little market for essentials and computers for guests.

In my opinion, for the price it's a good place given that they provide a clean room, free shuttle service, breakfast and wifi.

Room Tip: Some rooms face a lake
See more room tips
  • Stayed July 2015, traveled with family
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 5 days ago
Good Evening,

Thank you for staying at the Springhill Suites Miami Airport South. We are happy to know that everything with your stay was great.

We appreciate you sharing your experience and we hope to see you again whenever your travels bring you back to Miami.

Kind Regards,
Jessica Serrano
Front Desk Supervisor
Springhill Suites Miami Airport South
305-265-0144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the very beginning, the staff was very accommodating to my needs and everyone was kind. Shuttle driver, Manuel was especially happy and friendly and made the ride from the airport to the hotel a very fun and happy experience. I communicated with Michael (who was also great) at the front desk since early in the morning about needing an early check in and by the moment I got there, check in went smoothly and I was immediately assigned a room. When I got to my room I was shocked to see how nearly-perfect everything was. Of course, the bed and kitchen area were clean, but the bathroom was phenomenal! Spic and span! The only concerns I would had at the hotel was that the AC was very cold and I had to turn it off from time to time because I was freezing. But at least I know the AC worked. This hotel was just what I needed because it was a good price, had free airport shuttle service, and free hot breakfast, which is what I was looking for in choosing a place to stay. There is also a fitness and business center, which are very small, but get the job done. It is also important to note that other than breakfast, there is no lunch or dinner served in the hotel, no room service, and no convenience store, so if you see yourself needing one of these things, this hotel may not be for you. However, for someone on business who needs to be up early with a nice, clean, and friendly place to stay, I would definitely recommend this hotel.

Stayed July 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 2 weeks ago
Good Afternoon,

Thank you for sharing your experience at the Springhill Suites Miami Airport South.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Springhill Suites Miami Airport South and we hope you choose to stay with us again whenever your travel needs bring you back to Miami.

Kind Regards,
Jessica Serrano
Front Desk Supervisor
Springhill Suites Miami Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are comfortable the design no so great but the price is good, The breakfast time was awful for me I have just grab an apple and a coffee and run away. The personal was really great though and is nearby the airport then for 1 day is good enough and the price really convenient, free parking that was great too.

  • Stayed July 2015, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this review, 3 weeks ago
Good Evening,


We would like to sincerely apologize that the breakfast was not up to your standards, we pride to keep every guest happy, and will be working towards the future to be able to fulfill your needs.


Thank You.
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Santo Domingo, Dominican Republic
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, well located, very clean, friendly staff, and spacious rooms. I recommend it . We booked at a Hampton Inn and it was a tremendous disappointment for what quickly looked for another hotel and found this. very good

Stayed June 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 3 weeks ago
Good Evening,

Thank you for choosing Springhill Suites for your travelling needs. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Kind Regards,
Jessica Serrano
Front Desk Supervisor
Springhill Suites Miami Airport South
Jessica.Serrano@marriott.com
(305)265-0144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, ny
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Checked in for one night after attending a conference. Carpets were filty cable did not work. Roaches everywhere. I demanded a new room which was very inconvenient after traveling for a long time to get here.

Stayed June 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this review, 4 weeks ago
Good Afternoon,


We truly apologize for the inconvenience you have experienced with our hotel, we pride our selves on customer satisfaction and we do apologize for not meeting your request.



Kind Regards,
Veronica Cardenas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover Park, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel's lobby is very spacious and open and it's modern decor gives it the feel of being a brand new hotel. The room we had contained two full beds and a pull out couch and felt very spacious. The seating area for breakfast is pretty spacious, with an option to dine out back. Dining outside gives you a really good view of a small body of water. We opted to dine inside but when we went to check out the back, we happened to see an iguana just roaming in the grassy area. Obviously, the iguana became entertainment for a bunch of adults and kids. We found it difficult to get to this hotel just because of all the construction going on around it. The roads are not very easy to see, especially at night. However, it is easy to forget that there's not much around the hotel once you are in it. There wasn't much noise around, even with another hotel right next door.

Room Tip: Back facing rooms have a great view of a small lake
See more room tips
  • Stayed June 2015, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this review, June 21, 2015
Good Afternoon,


we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Veronica Cardenas
Assistant General Manager
Springhill Suites Miami Airport South
veronica.cardenas@interstatehotels.com
305-265-0144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Miami Airport South

Address: 6700 NW 7th Street, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Miami
#26 Romantic Hotel in Miami
#43 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SpringHill Suites Miami Airport South 2.5*
Number of rooms: 151
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Also Known As:
Springhill Suites Miami Airport South Hotel Miami

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