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“Seemed like a good idea when we booked” 3 of 5 stars
Review of SpringHill Suites Miami Airport South

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SpringHill Suites Miami Airport South
2.5 of 5 Hotel   |   6700 NW 7th Street, Miami, FL 33126   |  
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Ranked #29 of 129 Hotels in Miami
Vancouver
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Seemed like a good idea when we booked”
3 of 5 stars Reviewed 2 days ago NEW

I was not at all impressed. The building from the outside looked nice and the front desk staff was very helpful and the room although extremely overpriced was absolutely nothing special. NO ON SITE SERVICES as in restaurant, lounge, bar nothing. We had to take a cab to the Hilton Double Tree down the street. The breakfast buffet was less than your basic fare. Scrambled eggs were cold as was the dried out ham. Do Not Stay Here if you are leaving on a cruise. There were approximately 150 people all thinking they had to arrive early for breakfast. Seating area could maybe accommodate 65 to 75 max. It was a joke. There was a shuttle which did finally pick us up at the airport when are arrival at 11;00 PM. As soon as We got off the plane we called and were told to call back only after we have our bags and waiting outside, which we did and still had a 45 - 50 minute wait. We were very disappointed. Again Do Not Stay Here If You Are Taking A Cruise.

Room Tip: Don't Bother. There are no immediate services other than the Hilton in the area.
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Maple, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Clean and friendly, the 2 most important things when i go on vacation. Due to construction, you had to go around the block...more like 3 miles, but worth it for the view from the room. Friendly staff, a decent breakfast, 24 hours coffee, fruit at the front desk, nice pool outside. Just a nice way to kick off a vacation. Quieter than the other Marriotts as it is a smaller hotel and just away from the main complex of hotels.check out my pictures so you can see that the room was nice and had a decent view of the waterway.

Room Tip: ask for a room overlooking the waterway. all rooms are suites so even a room without a view is a re...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

While our trip was filled with misadventures including late luggage and our room being given away, the view, food, and staff at this location were the bright spots in our 'misadventure'. When we arrived on Friday evening without luggage due to airline mishap, we were greeted by Daniella who offered us any amenities that we might need like toothbrushes! She thanked us for being a rewards member and gave us a top floor room with a view, which we did not discover until morning: a beautiful waterview! The next day, Lucia, was very helpful with combs and willing to call us when bags arrived as we were encouraged to go out and not wait for them. When we returned and found that we had been checked out by housekeeping who thought since there was no luggage but a few cords and some makeup that is when Veronica jumped into action putting us in another waterview room and comping the night! Our meagher belongings were promptly brought to us and once in the new room I received a knock on the door from housekeeping...thinking they thought the room needed cleaning I tried to send them away...but they were bringing us new toothbrushes as they had discarded our previous ones! Top notch staff, excellent breakfast selection and the prettiest view of all Springhill Suites we have had the pleasure of staying.

Room Tip: Ask for a lake view.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visalia, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights, it was a nice, big, clean room and I would definitely stay here again. The place was well kept with ample parking and the staff is super friendly. The breakfast was good and they had waffles.

Room Tip: Breakfast was good
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arima
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent hotel that gives an "apartment" feel, because it comes with a kitchenette, and mini office desk, which many other hotels dont offer. Loved the hotel room, the staff were helpful and friendly, and the hotel also offers shuttles not only to and from the airport, but also to nearby restaurants free of charge. The only downside was that the shuttle took forever to pick us up at the airport, and the shuttle was not easily identifiable as there was only a small sign in the window. Terrible! The carpet in the hallways also smelled a little musty. Breakfast at this hotel also stops being served WAY TOO EARLY, for those who wish to sleep late. Overall, i would recommend this hotel as our brief stay was enjoyable.

Room Tip: Choose a room far from the elevator.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 4 weeks ago
Good Afternoon,

Thank you very much for taking the time to review our property online. We are glad you enjoyed the amenities that we offer here at the Springhill Suites. I would personally like to apologize for the inconvenience your experienced with our hotel shuttle, I can assure you this is not always the case. We hope next time you are in Miami you give us the chance to really impress you second time around.

Kind Regards,

Maria Bardales
Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Top Contributor
111 reviews 111 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night because we had an early morning flight from the airport. The room we had was Marriott quality bedding we expected, and the room was comfortable. We arrived late afternoon and went to return our rental car at the Miami Airport Car Rental Center knowing that if we waited until the morning of our flight returning a rental car adds an hour on to your time at the airport. It meant we needed a shuttle back from the airport after we returned the car to the Springhill Suites. The front desk clerk gave us a card and the information to get the shuttle, which she had explained might take up to a half hour. Luckily, when I found the place to meet the hotel shuttles I pulled out my phone to call for the shuttle and it appeared before I had even made the call. Also, luckily when we wanted the shuttle to take us to the airport in the morning after breakfast it was available right away even though we didn't have a reserved time.
The hot breakfast was good with scrambled eggs and oatmeal and a waffle machine to make waffles. We also both appreciated the large bowl of fresh cut fruit and the juices. The coffee was quite good. In all the Springhill Suites met our needs for a comfortable overnight stay before we began our trip to Aruba.

Room Tip: High floor with water (lagoon) view is nice.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 4 weeks ago
Good Afternoon,

Thank you very much for taking the time to review our property online. We are so happy to hear that you had such a pleasurable stay and that everything was up to your standards. Thank you for your comments regarding the full breakfast buffet, our morning ladies work really hard to provide the best service possible! We hope next time you are in Miami you give us the chance to impress you once again.

Kind Regards,

Maria Bardales
Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed there for two days in July and it was great.
It very close to the airport and many stores and restaurants. We had our SUR and a trailer with my fiancée's motorcycle, they accommodated us and for
free !

The also serve a hot breakfast daily. ..sausage and delicious waffles. ..and a continental breakfast as well. ...and free !

The rooms are spotless, beds huge and comfortable.
Special shout out to Veronica and her staff...I forgot and left behind my blue dress and it was located and sent to me.
Perfect. ..what can I say...
I will be staying there again and again. ..

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, 4 weeks ago
Good Afternoon,

Thank you very much for your kind review! We are extremely pleased to hear that you had a great stay and that we were able to help you retrieve your dress. We are also very proud of our staff and their hospitality toward you. Thank you for being loyal to our brand and we will hope to you very soon back at the Springhill Suites.

Kind Regards,

Maria Bardales
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Miami Airport South

Address: 6700 NW 7th Street, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Family Hotel in Miami
#24 Business Hotel in Miami
#31 Romantic Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SpringHill Suites Miami Airport South 2.5*
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Also Known As:
Springhill Suites Miami Airport South Hotel Miami

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