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“Above and beyond....” 4 of 5 stars
Review of SpringHill Suites Miami Airport South

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SpringHill Suites Miami Airport South
2.5 of 5 Hotel   |   6700 NW 7th Street, Miami, FL 33126   |  
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Ranked #29 of 129 Hotels in Miami
Bozeman, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Above and beyond....”
4 of 5 stars Reviewed April 27, 2014

We were so impressed by the staff of this property!
We asked for help in returning our rental car and getting back to the property, they were more than happy to pick us up! We expressed our concerns about not having breakfast in the morning due to a VERY early flight, and they went to the kitchen to get us a "little something" for our children to fill their tummies! They were helpful in recommending a quality restaruant for delivery for dinner and did all this with a genuine smile! Thank you Springhill suites, you should be proud of your kind customer care!
The only drawback was the pool was freezing for the kiddos... always mystifying how South Florida doens't heat their pools...

Room Tip: The rear of the property in on a lake, it is so quiet. We were grateful for this room without even r...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 29, 2014
Thank you so much for being our guest at the Springhill Suites Miami Airport South and for taking your valuable time to let us know about your recent stay.

I am truly delighted that you wrote this review as it is the reason why we take care of our guests from our Heart, Right from the Start! It is with your thoughtful comments that we may improve our guest services and amenities. We will use this information to enhance our facilities so that we may offer every guest an exceptional stay!

On behalf of our staff, please accept our sincerest appreciation for your thoughtful comments. We will share them with our staff to reinforce the power of great service from the Heart!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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543 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 26, 2014

Pros: friendly and helpful staff; good location; fast check-in; quite spacious room; nice lake view; free parking; free breakfast; microwave in the room
Cons: thin walls (you can hear noise from other rooms); typical american breakfast

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 28, 2014
Thank you so much fo being our guest and for taking your valuable time to let us know about your recent stay at the Springhill Suites Miami Airport South.

It is with your thoughtful comments that we may find ways to improve and enhance our amenities and guest services. We are truly delighted that you had an enjoyable and memorable stay!

We truly hope that we have the pleasure of welcoming you and your frienda and family back to our hotel in the near future and providing you an exceptional stay.

Please contact me directly if I may be of any personal assistance.

Best Regards,

Vivian Peraza
Front Office Manager
Springhill Suites Miami Airport South
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

it was an awesome stay with really friendly people working in the front desk. They had great atmosphere and the customer service was amazing I will recommend it to all my friends and family members. It was very organied during breakfast although very full.

Stayed April 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 21, 2014
Thank you for being our guest at the Springhill Suites Miami Airport South and for taking your valuable time to let us know about your recent stay.

It is with your thoughtful comments that we may find ways to enhance and improve our facilities and guest services. We are delighted to know that you had an enjoyable stay.

We truly look forward to welcoming you and your family to our hotel next time your travels bring you to beautiful South Florida. Please contact me directly if I may personally assist you.

Best Regards,

Vivian Peraza
Front Office Manager
Springhill Suites Miami Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore, India
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 20, 2014

This is a great little all-suite hotel, with very large and well furnished rooms, very close to MIA, away from the hustle and bustle of strip malls, and large business hotels bang next to the airport. Adjacent to a large lake which really increases the peace quotient.
Helpful staff (who kindly allowed me a very early check-in), good breakfast, superfast WiFi and a decent gym and pool. That does it for me.
About 5 miles from Little Havana, 14 miles from South Beach and 12 miles from downtown, so if you've got a car, it's quite well located for all of Miami.

Room Tip: Ask for a room overlooking the lake at the back of the hotel.
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 21, 2014
Thank you for being our guest at the Springhill Suites Miami Airport South and for sharing your valuable feedback to let us know about your recent stay.

It is with your thoughtful comments that we may enhance and improve our facilities and Guest Services. We are delighted to know that you enjoyed your stay and we truly look forward to welcoming you back to our hotel and offering you the level of service you have come to expect.

Please contact me directly if there is any way I may assist you personally.

Best Regards,
VIvian Peraza
Front Office Manager
Springhill Suites Miami Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2014

We experienced nothing but friendly people here and plenty of complementary pieces that made this well worth the stay. Breakfast, transportation from the airport, transportation to dinner spots, all included. Only needed a nicer shower/tub to make this a 5-star review! We would definitely stay here again especially since we had a room with a pleasant view of the small lake behind the property.

Details: we stayed one night as we were going on a cruise. We chose a package deal where a van to the port was included and there were no problems with that at all. In fact we were able to get bumped to an earlier time slot because we were ready earlier than we anticipated. It took about 20 minutes for them to pick us up at the airport after we called, not too shabby at all. The hotel we clean and modern. No problems with noise or anything. Again, great stay.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 21, 2014
Thank you for being our guest at the Springhill Suites Miami Airport South and for sharing your experience from your recent stay.

We are delighted that you had a wonderful stay. It is our #1 Goal to provide exceptional service to all our valuable guests and we are happy to know that we met your expectations.

We hope that we haver the pleasure of welcoming you and your family back to our hotel next time you visit beautiful South Florida.

Best Regards,

VIvian P.
Front Office Manager
Springhill Suites Miami Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 19, 2014

Our double queen room was very spacious and had a very good view over a lake on the back. Property and room were clean and well maintained. The outdoor pool was a bit cold but was handicap-accessible. There are no dining options nearby but quite a lot about a mile down the road. Breakfast area was very good with plenty of room and good hot and cold options. We also took advantage of the late checkout at 12 pm. And price was reasonable for Miami. Computer center had only one computer so there was a bit of a line to print boarding passes. Overall, very good hotel for the price.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Manager at SpringHill Suites Miami Airport South, responded to this review, April 20, 2014
Good Afternoon,


We appreciate you taking the time to inform us about your stay with us, we are so happy to know that you enjoyed it. We also have our second computer in the buisness center now it was off for repairs.



Kind Regards,

Veronica Cardenas
Asst General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

As a platinum member, I have stayed in many Marriotts. This stay was for one night for my first time in Miami before a cruise. I found the service excellent and very satisfying. The shuttle over from the airport was without incident and was courteous. We were given a good rate (better than the cruise line) to be transported to the Port, and that service was excellent too.
Breakfast was extremely busy, but handled the crowd very well. Probably need another waffle station since that line never got short. Food was hot, was good, and had good variety.
Finally, we were able to get a ride by the shuttle driver to the Publix so we can buy some wine and soda prior to our cruise....another helpful service.

Thank you for making our short stay both enjoyable and hassle free.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 18, 2014
Thank you so much for being our guest at the Springhill Suites Miami Airport South and sharing your beautiful experience at our hotel.

We are delighted to know that you had an enjoyable stay. It is truly rewwarding when we know our valuable guests had a pleasurable experience.

We hope to welcome you back next time your travels bring you and your family to Miami.

Please contact me directly if I may provide any personal assistance.

Best Regards,

Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Miami Airport South

Address: 6700 NW 7th Street, Miami, FL 33126
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in Miami
#25 Business Hotel in Miami
#36 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Miami Airport South 2.5*
Number of rooms: 151
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Also Known As:
Springhill Suites Miami Airport South Hotel Miami

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