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“did not honor reservation and couldn't have been ruder” 1 of 5 stars
Review of Coconut Grove Bed & Breakfast

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Coconut Grove Bed & Breakfast
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4286 Douglas Road, Miami, FL 33133 (Coconut Grove)   |  
Hotel amenities
Ranked #5 of 22 Miami B&B and Inns
New York City, New York
1 review
3 helpful votes 3 helpful votes
“did not honor reservation and couldn't have been ruder”
1 of 5 stars Reviewed September 29, 2012

I called in the morning to confirm our reservation since I had never received the e-mail confirmation that I requested two times, I was assured that we had a reservation and there would be no problem. Flight was delayed, didn't get to the hotel until 11pm, they had given our room away at 10 and were completely sold out. Made no attempt to apologize or help us find someplace else to stay.
Why is it that if you're a no show for a reservation, they can still charge you, but... if you get delayed, they can give your room away?!

Stayed September 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
sarasota, florida
Top Contributor
94 reviews 94 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 3, 2010

I'm not sure that the earlier reviewer and I stayed at the same place....this is not threadbare....and Maria is most accommodating and friendly. it's clean, attractive, well-located in Coconut Grove....and very reasonably priced. Free wifi plus parking in a gated enclosure. What more could you want? Lovely center of Coconut Grove just a few blocks away....Coral Gables nearby and South Beach is 15 minutes NE...

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed September 26, 2002

We were extremely disappointed with the accomodations and the owner. The room was fine but a bit threadbare. There was a real musty odor to the entire house. When we arrived the owner greeted us with a "who are you and why are you here" attitude. Our biggest complaint is that she had an art related open house on Sunday which meant that strangers were roaming through the room we were staying in. We ended up leaving the house with our valuables to avoid the interruption. On the plus side, the breakfast was very good.

Was this review helpful? Yes 39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coconut Grove Bed & Breakfast

Address: 4286 Douglas Road, Miami, FL 33133
Location: United States > Florida > Miami > Coconut Grove , South Miami
Amenities:
Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #5 of 22 B&Bs / Inns in Miami
Price Range (Based on Average Rates): $$
Number of rooms: 3
Also Known As:
Coconut Grove Bed And Breakfast
Coconut Grove Hotel Miami

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