We had very negative experience in this supposedly good hotel. First, a copy of our room key was given to other guests! Second, the in-room safe was locked; it took over an hour for technicians to open and operate it for us. Third, The hotel restaurant is a ripoff - you should double the menu prices to find out what you gonna pay. Fourth, the aircodition was very noisy. We asked to talk to a manager on duty but this was impossible for some excuses.

To sum up - very disappoing. We feel we had ebbn cheathed.

This property, I am told, used to be a Radison, and I am sure that when it was, it was maintained, but no longer. The rooms, although large, were well worn and need upgrades. Old tv's and cracked lamp shades outweigh our clean and large room. The motel just seems old and worn, but the room was clean and comfortable. My rating should really show two and a half stars.

This place is in dire need of updating.
The condition of the room would be shabby. Stains and burns in the rugs and furniture in run down condition.
Old TV's no wifi.
First "suite" we had.....one shower and one TV that did not work. They could not fix it and we had to move.
The second room stunk of tobacco...they sprayed it... still was awful. We would have left but we were there to visit very ill family member staying at the adjacent hospital.
We were there for a week and barely in the room.
After much complaining we received $100 credit toward our bill for the week.
The only plus was the free breakfast served in a lovely room and quite nice.
I had to return to the area a week later and stayed at the Marriot Dadeland which was a pleasant experience.

Checked in to what I thought would be a comfortable and decent hotel. Turns out the rooms are neglected, The furniture is worn and the elevator on my way up to the 4th floor made so much noise I though it's cables were going to snap. I immediately returned to the front desk gave my grievance and checked out. The concierge told me management is aware of the problems but do nothing! I asked for a full refund and I was given one. I was going to stay in this hotel to be near my mom who had surgery at the Baptist Hospital next door and avoid the commute from South Beach to Kendall where I was going to stay with my aunt. I opted to rent a car and commute than to stay in an overpriced delapilated room. (June 07, 2012)