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“Good value for money” 4 of 5 stars
Review of Kendall Hotel and Suites

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Kendall Hotel and Suites
9100 North Kendall Drive, Miami, FL 33176   |  
Hotel amenities
Ranked #102 of 130 hotels in Miami
Barbados
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Good value for money”
4 of 5 stars Reviewed October 31, 2011

We have stayed at the hotel three times in the last year. The bed and breakfast rate is hard to beat and though it is not a luxury property it is value for the rate. We use the hotel for visits to the Baptist Hospital right next door which is very convenient. we rent a car and find it easy to get around to shops and nearby Dadeland Mall. For a leisure trip we would stay out by the beach but for practicality, access to Kendall area and hospital it is ideal for us. The rooms are huge and were not originally designed for pure hotel use, I think, hence they are much larger. There are some areas of the hotel that could do with upkeep but the general feel of the property is quite acceptable

Room Tip: Rooms in egret block have slightly shorter walk to breakfast area
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 people have reviewed this hotel

Traveler rating
    30
    19
    31
    12
    23
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 30, 2011

The service is poor and the hotel is not clean. It looks very run down with marks on the wall, old paint. Very deteriorated. Just last month (September 2011) I made a reservation for three family members. The staff did not treat them with respect. We complained to management and they promised a discount that never became a reality. A month later (October 2011) another family member decided to stay against my recommendation. Besides the sloppy appearance of the property, the roof leaked on his room on day two of this visit. This happened in the morning.The carpet was very wet. Well, they told him simply that he had to wait until 3PM to see if a room was available. Not until 4PM did they told us upon asking that a room was available. He moved. I asked for a discount for the inconvenience and they told me to come the next day to speak to the manager. The manager refused to offer a discount for the first 20 minutes. She later said she could reduce the rate $20 dollars only. The other issue of the hotel is the breakfast. During both visits multiple guests questioned if breakfast was included since the hotel give you the appearance it is always included. Well that is not the case, the breakfast is included for the $99 plus fares.

Do not stay. Consider instead Hotel Indigo about 1.5 aways or a hotel in the Dadeland area.

  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2011

My family and I stayed here for a few months while our home was being renovated. During our stay: our sink stopped working. the roof leaked in several rooms (we had a two bed room suite) causing damage to many of our belongings (which the hotel did not offer to replace or event fix the problem). the walls had stains all over them. we constantly received dirty sheets when the maids would supposedly give us fresh ones (once i found blood stains on our "fresh sheets." the breakfast was good but often the fruit would be spoiled because it was left out and the bread had flies all over it. The maids were rude and would talk about us while we were in the room! (I guess they thought i didn't know spanish). This hotel has a roach problem as well as bed bugs! Also, although this hotel is located in a good area, many of it's guests are people of questionable morals. (quite frankly, I witnessed several instances where men would come with a female "guest." Personally I could care less but I would not want my ... My family and I stayed here while our home was being renovated. During our stay: our sink stopped working. the roof leaked in several rooms (we had a two bed room suite) causing damage to many of our belongings (which the hotel did not offer to replace or event fix the problem). the walls had stains all over them. we constantly received dirty sheets when the maids would supposedly give us fresh ones (once i found blood stains on our "fresh sheets." the breakfast was good but often the fruit would be spoiled because it was left out and the bread had flies all over it. The maids were rude and would talk about us while we were in the room! (I guess they thought i didn't know spanish). This hotel has a roach problem as well as bed bugs! Also, although this hotel is located in a good area, many of it's guests are people of questionable morals. (quite frankly, I witnessed several instances where men would come with a female "guest." Personally I could care less but I would not want my kids seeing this sort of thing). I'm from this area so I know that many of the local youth throw parties here (as I once did). This is no big deal unless you actually enjoy a full night's rest. The pool couldn't be dirtier. (I actually saw poop sitting at the bottom of the shallow end once). The gym machines are usually broken. The front desk staff are slow and incompetent. Lastly, there is no washer and drier. This is more of an inconvenience than a grievance. Anyways, this was a horrible experience. I never usually write these sort of things but this was so bad I just don't want anyone to go through what we went through. YOU HAVE BEEN WARNED!

Room Tip: If you’re interested in a good value place for a decent price... don't stay here! My 15 year old...
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  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2011

I live in key west and was going in for a treatment at baptist hospital and I ran into this hotel by mistake. The hotel is right next to the Baptist Hospital. I was going to drive to the Marriott at Dadeland but went to check inside and was pleasantly surprised. The Lobby was nice and had a beautiful salt water fish tank. They let me look at room with a king bed and was much larger than a average hotel room. I ended up staying for three days. The breakfast was great at reasonable price of 12 dollars and the dinner was great too. All the staff was friendly and the customer service was great. This is a great option in a key location. I would recommend this hotel for business or pleasure.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2011

My family and I stayed here 3 nights the breakfast was the best The service was very good friendly atmosphere!! everyone was so polite and understanding, the rooms are spacious more than my expectations, everything was clean and nice.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerville, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 7, 2011

Same as above stayed for location purposes. I will not stay again for the price you can do a whole lot better !!!!! There were bugs crawling across floor but thank goodness that was on checkout day !!!!! Very outdated !!!!! outside looks good so maybe they need to pay attention to inside now !!!! Also had a french fry that remained in my room in the same place for 2 days even after the maid had cleaned it twice !!!!!! food was way over priced and was less than average in taste. shop around i have found really good deals that are just as good location wise!!!!! I travel to Miami once a month..... I should probably start my own blog on where to stay and where NOT to stay !!!!

  • Stayed October 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 3, 2011

We went to Kendall to visit our friends who live 10 minutes away from the hotel. The hotel met its purpose for us which was just to sleep, shower and change. We spent all day out doing things. This is not a resort/vacation destination in my opinion; nevertheless, we found it to be comfortable and clean. It's definitely a bit outdated and in need of some repairs (one of the elevators was out of service for at least 4 days; we used the other one without a problem), but the grounds were neatly kept, the staff was friendly to us, and we were overall comfortable. We didn't eat at the hotel so we can't comment on the breakfast/lunch/dinner that was offered. Again, we were happy that it served its purpose. We would definitely stay there again in a similar situation.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kendall Hotel and Suites

Address: 9100 North Kendall Drive, Miami, FL 33176
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #102 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Adjacent to the Baptist Hospital of Miami, 15 minutes from the Miami-Dade International Airport, 4 miles from the Convention Center and the University of Miami, and minutes to the Dadeland Mall, beaches, and downtown Miami is the Kendall Hotel and Suites. Guests will enjoy spacious rooms and suites, swimming in the outdoor pool, on site tennis courts, exercise facilities, FREE continental breakfast, free wireless internet access, and excellent business services. ... more   less 
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Also Known As:
Kendall Hotel Miami
Radisson Miami
Miami Radisson

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