Overall, great hotel experience including pool-side, food & Panorama dining and front desk service.
Still, there were several issues with this hotel:
1. Future guests beware: The website states "Valet Parking is available" and states the price. Fine. What it does not say is, "Valet Parking is the ONLY form of parking allowed." When I asked about alternative options for parking, I was told there weren't any options. So, my stay started on a sour note knowing my cost jumped $25/day.
2. Once in the room, I opened the balcony to realize my "bay view" was actually a city view. Not a big deal, really, but I thought I'd ask. The hotel was full for the night so they moved me the second night.
3. There were two issues in the second room. First the entire wall of outlets by the tv did not work. I called and they sent the hotel engineer to correct the problem. It was close to 11pm at that point. Then I went in the bathroom and realized the commode was "running" water. Not a lot and, in my opinion, not something worth calling again at 11:30pm with a 4am check-out.
4. I was attending a small reunion. We made use of a conference room for dinner. I was surprised to learn the hotel could not provide a tv or projector for a reunion presentation - even when we contacted them in advance to make the request. I thought presentations were pretty standard for conferences regardless the size.
- Official Description (provided by the hotel):
- Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more less
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- Also Known As:
- Sonesta Bayfront Miami
- Sonesta Miami
- Miami Sonesta
- Sonesta Coconut Grove