I will cut to the chase. This hotel is clean, as advertised. The staff is friendly and the proximity to coconut grove cannot be beat. I was fully prepared to give this place 4 stars. However, the "city view" rooms all face the very energetic coconut grove area. The clubs and bars all have permission from the chamber of commerce to be as loud as they want until 2:30am. I am talking DJ's voices, loud music with lots of bass coming into my room. I could distinguish songs it was so loud and i was on the 18th floor. I discovered this during my stay when I called the front desk in desperation at 2:00 knowing that there probably wasn't anything they could do. Apparently this happens all the time, and the l staffs way of addressing it is to call the police and file a noise complaint. Perhaps down the road their persistence will change the city's code, but it doesn't do much for my three sleepless nights. I asked to be moved to another room, but was told that the building was 100% booked. On top of this outside noise, the hotel doesn't have much in the way of soundproofing internally. I could hear others' toilets flushing, anything said in the hallway, etc, which made trying to make up sleep during the day difficult too. Now, I'm not a crabby old lady with unrealistic expectations about accommodations on trips. I know I'm not going to sleep as soundly as I would in my own bed. This was by far the most unreasonable amount of noise in a hotel room I've ever encountered. Perhaps it's better on the bay side, I just wasn't given the option of checking it out.
- Official Description (provided by the hotel):
- Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more less
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- Also Known As:
- Sonesta Bayfront Miami
- Sonesta Miami
- Miami Sonesta
- Sonesta Coconut Grove