I stayed here for two nights for a meeting. There were some hiccups upon check in – due to storms I got in very late, and When I arrived the desk clerk regarded me like one might regard an extraterrestrial. I mentioned I had a reservation and he said he wasn't expecting anyone else for the evening. A little more discussion and he realized that my Hotwire reservation had not been entered into the system. This sort of thing irritates me. If someone walks into your hotel and tells you they have a reservation, it might be best to exhaust all obvious possibilities before telling them you don't have any idea who they are. It shouldn't be up to the guest to take the lead in determining what went wrong. The clerk was perfectly nice, and perhaps the late hour affected my mood, but it was still annoying.
After check-in, I was sent to a room with broken air conditioning. Went back downstairs, got switched to a new room with no hassle at all. I was not crazy about the new room. It had a full-size kitchen that took up 1/2 the room. This feature might be good for some, but I had absolutely no use for it and it made me feel like I was in a poorly-planned studio apartment. The first room (with the broken AC) was more of a conventional hotel room. Finally, while the kitchenette room was well maintained it was quite dated.
The hotel itself is in a fantastic location in Coconut Grove with lots of restaurants and other attractions within walking distance. There are great views from the deck on the eighth floor. I found the staff to be generally very nice and helpful. The valet is very quick, and while valet parking is expensive it's probably below market rate for Miami. If you really want to save a couple bucks, you can park in the garage directly next door from less money. I got a great deal on the room so I guess I shouldn't be complaining; however, if I had paid full price for this room I'd have been really, really unhappy.
- Official Description (provided by the hotel):
- Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more less
- Reservation Options:
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- Also Known As:
- Sonesta Bayfront Miami
- Sonesta Miami
- Miami Sonesta
- Sonesta Coconut Grove