We stayed 3 nights and booked 2 rooms through the hotel's website. We picked the hotel based on all the great reviews. We also decided to get a rental car from the airport as Coconut Grove is a little farther out from Miami Beach.
Our stay was great. Our first impression was how clean the hotel's appearance was from the lobby to the hotel's rooms. The valet and bell teams were absolutely phenomenal. Brian and Nick stood out as they always tried to find a way to give us a hand in either getting the car quick or in helping us to our room.
The front desk was also helpful as our first two rooms did not have a working fridge. The room they moved us too was amazing complete with great view and balcony as well as a full kitchen and bar.
The hotel's restaurant also has a great view. Panorama (the name of the restaurant) had decent drinks but a little overpriced for what your received.
We would def. stay here again because of the attention to detail. The housekeeping staff even went above and beyond to ensure our bed and room was serviced while we were out. It looked like we were walking into a new room each time we returned for the day.
If I could offer one suggestion it would be for the front desk staff to adapt the welcoming attitude the valet and bellmen have such as smiling and greeting guests with a "welcome back" or a big "hello!" They were very much occupied and did not look up much.
- Official Description (provided by the hotel):
- Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more less
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- Also Known As:
- Sonesta Bayfront Miami
- Sonesta Miami
- Miami Sonesta
- Sonesta Coconut Grove