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“So close to being great, yet feeling unsatisfied.” 4 of 5 stars
Review of Sonesta Coconut Grove Miami

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Sonesta Coconut Grove Miami
4.0 of 5 Hotel   |   2889 McFarlane Road, Miami, FL 33133 (Coconut Grove)   |  
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Hotel amenities
Special Offer
Free breakfast & parking!
Ranked #31 of 129 Hotels in Miami
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“So close to being great, yet feeling unsatisfied.”
4 of 5 stars Reviewed February 24, 2013

The hotel is great-looking, in a good location if you want to hang out in "the Grove", or are going to the U of Miami. Try to get a high floor room facing the bay. I had a "city view" suite with a great wrap-around balcony, only problem was noise from the bars at night. It's a long drive to South Beach mainly because of traffic. If you're going to be going there a lot I would stay closer next time.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, March 11, 2013
Sahegl12345,
Thanks for your recent visit to Coconut Grove. We are located near to Coral Gables and are a short drive to Miami Beach. We think our views of the bay are worth the trip alone but if you are not able to stay overnight, stop by and visit our Panorama Restaurant so you can enjoy the view and the great food.
Margaret Rose
Director of Operations
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923 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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Littleton, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 19, 2013

Traveling on business and stayed here, as it was recommended by our travel agent. Great location, but the room was very small, but had a walk-in closet that seems to be wasted space. There was VERY little natural light making the room very dark. The biggest issue was the lack of feeling safe...the door did not have any type of chain/bolt on the door. The balcony is shared, so very concerning and the door to the balcony (can't really even call it a balcony, might be 6 sq feet) did not close very tightly so let in a lot of outside noise.

Bottom line would not recommend and will be looking for another alternative for a hotel in the area.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, March 11, 2013
Dear Guest,
In addition to our guest room doors locking automatically when closed, all rooms are also equipped with a deadbolt which you can secure once inside the room. All balcony doors are also equipped with a lock. Some units have a floor to ceiling, wall to rail balcony divider which gives privacy and security to each room so that you cannot access two rooms from the same balcony.
Margaret Rose
Director of Operations
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Vero Beach, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2013

clean, very miami. enjoyed john and caesar in the skyroom bar. very friendly and open. great shower and bath, good pressure and hot water. no complaints at all. close to everything. i really dont know what more you could want other than a $700 per night room where everyone treats you like a monarch, which is fine and very well done by the ritz for instance, but for a real life feeling of comfort and relaxation with no airs...this is a great place.

Room Tip: Corner suites are large and sunny"
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, March 11, 2013
Faram699,
We are pleased that you found our hotel to be a great location with everything you needed. The Coconut Grove Art Festival begins at outside our front door, so we are certainly the place to be for this annual event. We hope to see you again for next year’s event.
Margaret Rose
Director of Operations
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Buford, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 12, 2013

The hotel is beautiful with nice amenities and great location. We only stayed one night on a Thursday. We paid for a city view on Expedia and when we checked in they gave us a suite on the 19th floor with a partial bay view - great. All was well until we went to bed and the loud music outside started to play down the street at a local bar. I called the desk at 10 PM and they said it would quite at 11PM. It went till 3AM. I went to the desk at 1:30AM and they finally gave me another room on the front of the hotel which blocked out the music. Saw the Mgr. on check out and they would not comp. the room or give a discount since it was paid through Expedia. Said she would comp. the room on our next stay in a year. I said how can residents in the hotel partial condo and neighborhood put up with this terrible music that goes on until 3AM. She said they are working with the city to get it stopped. If music is on will not get a good night sleep.

Room Tip: If night music down the street forget it.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, February 18, 2013
Jimkaren77
Thank you for sharing your comments about your stay. We appreciate the feedback as we work with the City regarding the music. When reservations are made via third party websites any cancellations or changes must follow their policies and procedures as payment was made directly with them. As the manager mentioned when speaking with you, please contact her directly when you return so she can look after your reservations personally.
Margaret Rose
Director of Operations
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Washington DC
Top Contributor
65 reviews 65 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 11, 2013

We have stayed here several times since we race sailboats out of the Coconut Grove Sailing Club which is across the street. we have tried several other hotels in the vicinity but none are as nice, although the rooms are small. Beds are great and the pool on the 8th floor is nice to wind down in after a hard day on the water. They also have a suna in the spa on the top floor of the hotel. Be sure to request a balcony - we had a room without once before and the difference is feeling is amazing. Easy walking to several excellent places to eat and there are a couple of "hole in the wall" ice cream/yogurt places that are excellent. The restaurant is a bit pricy for breakfast but try the garden place next door and eat under the trees!

Room Tip: Ask for a balcony. Rooms on the 9th floor are very noisy and sometimes have cooking orders
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, February 18, 2013
VetteGuyDC
As you mentioned we are the perfect location if you are coming to Coconut Grove for sailing. We are within walking distance of several of the marinas and have rooms with views of them as well. There are several great sailing events throughout the year held here so we encourage you to come back again soon.
Margaret Rose
Director of Operations
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raleigh
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2013

Location one block from Biscayne Bay on very busy street. We had a pool located on eight floor that was crowded.
Hotel is in good location to walk to restaurants and bars. We tried Monty,s and Chart house while here, both were very good with exceptional views of the water.room was small but ok.

Room Tip: Nockueunless you want to payextra
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, February 18, 2013
Bob B,
Thanks for visiting Coconut Grove and enjoying all the restaurants in the area that are just a few blocks away. On a return trip we encourage you to try one of our Deluxe rooms which are larger than our Superior room but offer the same amenities.
Margaret Rose
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2013

The hotel had a beautiful lobby and checking in early on Saturday was no problem. We had a bayshore view in our room but the room was really small for two people and they gave us a room without a balcony. So even though we had the view, we could only look out of our window to enjoy it. I was told when I went downstairs that they could maybe give us a balcony with our room but could not do so till Sunday as the hotel was filled. As it was we headed out on Sunday for shopping and then to watch the Super Bowl at a pub so didn't bother with switching rooms.
On a positive note the beds were great at this hotel and the linen was top of the line.
The room had a big TV which was great as we headed back to our room at half time and enjoyed watching it sitting on that beautiful bed.

Overall the hotel was good, just wish the room had a balcony which would have made up for the small room. Note to anyone spending a weekend there, the pool is on the bayshore side and it was quite noisy on Saturday night till around midnight.

Service at the hotel bar on floor 8 was a little slow and lacking in attention from the waiters. WE had breakfast there and waited for awhile before someone even came to our table. Food was good and when we paid the lady taking our payment indicated to us that they automatically tag on 18% tip to the bill. My daughter had paid and gave a tip so the lady wanted to know if she still wanted to give this as the tip. I thought that this was very nice of her to point out as the service didn't deserve the 18% never mind an additional tip. That might be why they don't hustle as they know they are getting a tip whether they serve you properly or not.

Overall the stay was pleasant and the location was great. Bellmen outside were extremely helpful whenever we asked for directions or a place to go to and when we needed a taxi they managed to get one for us in minutes.

The saving factor for this hotel was the beds. Nothing like a wonderful bed that allows you a great night sleep and they definetly have one of the best beds I have had the pleasure to sleep in.
Make sure when you check in to ask for a balcony as I believe all the rooms without the balcony are small box type rooms meant for one person who is there for work.

Room Tip: Ask for a room with a balcony as the ones without are really small. The higher your room is the bett...
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, February 18, 2013
Happytraveller55-12,
Thank you for coming to Miami for a weekend getaway and selecting our hotel. You mentioned our comfortable beds and we are happy that you enjoyed it! We have multiple room types and some rooms do not offer a balcony option. You can request this at the time of booking and our reservation agent can reserve a room with this added amenity.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Coconut Grove Miami

Address: 2889 McFarlane Road, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Miami
#13 Luxury Hotel in Miami
#29 Romantic Hotel in Miami
#44 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 196
Official Description (provided by the hotel):
Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more   less 
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove

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