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Sonesta Bayfront Hotel Coconut Grove: Traveler Reviews

4.0 of 5
2889 McFarlane Road, Miami, FL 33133 (Coconut Grove)
Hotel amenities
Sonesta Bayfront Hotel Coconut Grove
Ranked #13 of 131 hotels in Miami
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629 reviews from our community

Traveler rating
    341
    180
    60
    24
    24
See reviews for
Families
119
 
Couples
229
 
Solo
40
 
Business
129
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Munich, Germany
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed December 7, 2012

A quick in and out was all that I had at the Sonesta in Coconut Grove, but it was enough to make me wishing that I had more time there. The hotel is lovely with fine woodcuts and lithographs everywhere -- public spaces and the large, comfortable rooms. Everything is modern and well maintained. The bathroom was large and stocked with excellent Italian soaps, shampoos and lotions. The room had a little electric stovetop, refrigerator and a very well stocked mini-bar. The view of the marina across the street and bay beyond is quite stunning. Breakfast on the patio of the eighth-floor restaurant just after sunrise was exhilirating. I came on a business trip, arriving in mid-afternoon with three hours free before having to lecture at the University of Miami. A swim in the immaculate pool was just the ticket to refreshing myself after a long series of flights. The staff was consistently pleasant and helpful. I was sorry to depart after such a brief stay and would certainly go back if the opportunity arose. Although I could not take advantage of the area, just a block away was the active nightlife area of Coconut Grove. So the hotel would certainly be a pleasant place for vacationers to stay as well.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask noamahser about Sonesta Bayfront Hotel Coconut Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Bayfront Hotel Coconut Grove, responded to this review
December 10, 2012
Dear noamasher,
Thank you for your recent stay at our hotel and for sharing your comments about your visit. We are a great location for business travel and as you discovered we offer many amenities to allow you to relax and enjoy any free time that you have. We look forward to your next visit and hope you can stay a little longer.
Sincerely,
Margaret Rose
Director of Operations
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Tegucigalpa, Honduras
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Good Hotel - Great Location”
4 of 5 stars Reviewed November 30, 2012

First time on this hotel to try something new for my business trips to Miami and I had a good overall experience. The building, common areas and room are very well maintained and nice design. The F&B experience at the Panorama Restaurant was very good and staff has great attitude. The location is great, since it takes you to Coral Gables, Brickell, Dadeland and Airport from 10-20 minutes and is next to the ocean.

My only compaint is that the rooms facing south (towards Coco Walk) can get some noise from those bars at night.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Jose G for Miami
Ask Jose G about Sonesta Bayfront Hotel Coconut Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Bayfront Hotel Coconut Grove, responded to this review
December 10, 2012
Dear Jose G,
Thank you for your comments about your recent stay at our hotel. We are pleased that you found Coconut Grove a great location for your travel needs. I am pleased our staff made such a positive impression and that you felt right at home. We hope you will be back again when your travels bring you to Miami.
Sincerely,
Margaret Rose
Director of Operations
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Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Great Stay in Miami!”
5 of 5 stars Reviewed November 24, 2012

My wife and I stayed at the Sonesta for a few days while in the Miami area for business and personal commitments. The hotel room was quiet, clean, and had a fantastic view of the bay that made waking up in the morning something special. The service throughout the hotel was very attentive and diligent. I recommend the hotel highly. It is perfectly located, with easy access to anywhere in Miami, or to just hang around the neighborhood for a walk or for a really good Ceviche at the Panorama restaurant in the hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Orlando F for Miami
Ask Orlando F about Sonesta Bayfront Hotel Coconut Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Bayfront Hotel Coconut Grove, responded to this review
December 10, 2012
Dear Orlando F,
We are very pleased that you enjoyed your recent stay with us and we appreciate your feedback. As you experienced our Panorama Restaurant offers incredible ceviche and Coconut Grove has a lot to offer all within walking distance of the hotel. We hope to see you again soon.
Sincerely,
Margaret Rose
Director of Operations
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Not what I expected but the location may be enough to get me back.”
3 of 5 stars Reviewed November 19, 2012 via mobile

A friend and I stayed here for a girls weekend. I booked on hotels.com and paid extra for a Bayfront room. I requested two queens if possible but did not get my wish. Our room was very small and as my pictures show, not well appointed. There were missing lightbulbs, missing coffee, and some crud smeared on the side of the minibar. Our balcony was so small no chairs could fit out there. That said the view was wonderful, cocktails and ceviche at the restaurant were wonderful and the local area for dining and shopping were a real treat.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask smhs11609 about Sonesta Bayfront Hotel Coconut Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Bayfront Hotel Coconut Grove, responded to this review
December 10, 2012
Dear smhs11609,
Please accept my apologies on behalf of the hotel that your room was not what you expected on your arrival. We have several different room types and views available in our inventory and we recommend that you check on our website for descriptions and photos when booking online. Our rooms with two queen beds are only available in a City view category and must be reserved specifically. I am pleased that you enjoyed our restaurant and its great views as well as Coconut Grove. Thank you for staying with us and we hope we will have another opportunity in the future to exceed your expectations.
Sincerely,
Margaret Rose
Director of Operations
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Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Very nice hotel... But....”
4 of 5 stars Reviewed November 17, 2012

I stayed with my husband for two nights in October. The hotel, the service and the location are splendid.
However, on the first day, the valet parking crashed one of our rented car door and as there was no proof or film that evidenced their responsibility, the hotel did not give us an answer because the parking service is not under the hotel scope. They just discounted the parking fare from our account and promised to follow up our claim and send us an email with a formal response so that we may submit it before the rental company.
A long month passed yet the email never showed up.
The parking is one of the services that hotel offers. Even though the service is rendered by an external supplier, we think that the hotel has to be responsible for this type of incidents.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
Ask MarianaPuerta about Sonesta Bayfront Hotel Coconut Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Bayfront Hotel Coconut Grove, responded to this review
December 3, 2012
Dear MarianaPuerta,
Thank you for your feedback regarding your stay. Although our valet parking service is handled by another company we like to follow up with all guests regarding any issues at the hotel. Please contact me directly and I will be happy to speak with you regarding this matter.
Sincerely,
Margaret Rose
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Bayfront Hotel Coconut Grove

Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove
Address: 2889 McFarlane Road, Miami, FL 33133
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Miami
#7 Luxury Hotels in Miami
#8 Romantic Hotels in Miami
#16 Family Hotels in Miami
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Tucked away in the verdant enclave of Coconut Grove, Sonesta Bayfront Hotel reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne and adjacent to Coral Gables. From our luxurious bayfront retreat, you'€™re in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more   less 
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