First time on this hotel to try something new for my business trips to Miami and I had a good overall experience. The building, common areas and room are very well maintained and nice design. The F&B experience at the Panorama Restaurant was very good and staff has great attitude. The location is great, since it takes you to Coral Gables, Brickell, Dadeland and Airport from 10-20 minutes and is next to the ocean.

My only compaint is that the rooms facing south (towards Coco Walk) can get some noise from those bars at night.

My wife and I stayed at the Sonesta for a few days while in the Miami area for business and personal commitments. The hotel room was quiet, clean, and had a fantastic view of the bay that made waking up in the morning something special. The service throughout the hotel was very attentive and diligent. I recommend the hotel highly. It is perfectly located, with easy access to anywhere in Miami, or to just hang around the neighborhood for a walk or for a really good Ceviche at the Panorama restaurant in the hotel.

A friend and I stayed here for a girls weekend. I booked on hotels.com and paid extra for a Bayfront room. I requested two queens if possible but did not get my wish. Our room was very small and as my pictures show, not well appointed. There were missing lightbulbs, missing coffee, and some crud smeared on the side of the minibar. Our balcony was so small no chairs could fit out there. That said the view was wonderful, cocktails and ceviche at the restaurant were wonderful and the local area for dining and shopping were a real treat.

I stayed with my husband for two nights in October. The hotel, the service and the location are splendid.
However, on the first day, the valet parking crashed one of our rented car door and as there was no proof or film that evidenced their responsibility, the hotel did not give us an answer because the parking service is not under the hotel scope. They just discounted the parking fare from our account and promised to follow up our claim and send us an email with a formal response so that we may submit it before the rental company.
A long month passed yet the email never showed up.
The parking is one of the services that hotel offers. Even though the service is rendered by an external supplier, we think that the hotel has to be responsible for this type of incidents.