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“We loved this hotel and will be back!” 5 of 5 stars
Review of Sonesta Coconut Grove Miami

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Sonesta Coconut Grove Miami
4.0 of 5 Hotel   |   2889 McFarlane Road, Miami, FL 33133 (Coconut Grove)   |  
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Special Offer
Free breakfast & parking!
Ranked #30 of 129 Hotels in Miami
Houston, Texas
1 review
“We loved this hotel and will be back!”
5 of 5 stars Reviewed July 21, 2011

The hotel has a lovely location which is peaceful and relaxing in the Bay area of Miami. The view from the hotel is beautiful and we spent evenings sipping wine on the balcony. The food in the restaurant is delicious and the staff are wonderful. The hotel has a really welcoming atmosphere and the staff will accomadate your needs (Patrick and Alex by the pool are lovely). Everyone is friendly and people go out of their way to ask how you are and to see if you need anything. Mum and I were on a week's holiday to see some local sights and generally relax and the hotel is perfect for this as it is away from all of the hustle and bustle of Miami beach and the downtown area.

Room Tip: We got an upgrade to a room with a balcony which is a must for this hotel as the view is lovely.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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910 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Upland, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2011

The hotel was clean, it was very comfortable but there was no bathtub. I called upon entering and was told there were no bathtubs. My daughter-in-law had booked the room and thought she had booked a suite and was surprised to see only one room. But she wasn't aware there was no bathtub as they had a large suite. I looked forward during the 3 nights at this hotel to the suite on the ship with a bathtub as I took "spit baths" out of the basin for 3 nights. Also ice was only available on one floor so a trip had to be taken every time ice was needed.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, August 7, 2011
Dear UplandTravelor,

Thank you for your recent stay at our hotel and for your feedback on your accommodations. Most of our rooms have bathtubs but we do have some units with a shower only. In an effort to accommodate other reservation requests such as rooms on the same floor we can be limited by the remaining room types available due to occupancy. I apologize that we were unable to honor your request for a bathtub. I am glad we were able to upgrade your room category and view to keep you on the same floor with your family.

If your travels bring you back to the Sonesta Bayfront Hotel, please let me know and we will make certain to have a great room with a great tub for you to enjoy!

Sincerely,
Margaret Rose
Director of Operations
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Brazil
Top Contributor
144 reviews 144 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 19, 2011

Wonderful ocean view. Near a beautiful park and Cocowalk shopping. Excellent service.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
1 review
5 of 5 stars Reviewed July 19, 2011

I stay here often and refer all of my friends and family and we have never been disappointed. Even the deluxe rooms are spacious and comfortable and offer a descent view. It's so nice to have a clean, spacious full kitchen featuring a full-size refrigerator and freezer, microwave, and every convenience one can think of! The balconies are large enough for two chairs and a table and offer beautiful views of either the bay or the "city". The bedding is so luxurious and makes it difficult to get out of it and enjoy the rest of what the hotel and surrounding area have to offer. The attention to detail and in-room amenities are very impressive and much appreciated. I had the opportunity to work out in the fitness room which was better outfitted than any other hotel of its calibur. It is obviously very well maintained and in the women's spa there is a steam room and sauna - what a treat!

I can't say enough about the pool deck. I can't imagine having any better view than that of Biscayne Bay, the sailboats, and the sunrise. The service around the pool during the day was very attentive yet not overbearing. The employees work very hard in the heat making sure that guests have everything they need to enjoy their experience. One of the pool attendants, Alex, was especially helpful. I ordered lunch at the pool and thought it was very refreshing and delicious - and generous by hotel standards! The pool itself is beautiful and gives the feeling and appearance of an infinity pool when you are in it. There is also a good-sized jacuzzi and cabanas off to the side for a proper lunch or dinner table setting. We also received very good service from the bartender Patrick - who quickly attended to our coctail needs.

Did I mention the location? The best! You can walk just about anywhere in the Grove from the hotel - shopping, restaurants, clubs, movie theater, parks, etc...

Needless to say, from check-in until check out, the Sonesta Coconut Grove provided a fabulous experience.

Room Tip: When available, pay the additional for a bay view - it's worth every penny.
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  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 18, 2011

The pool is small and was crowded during our stay; the hot tub was filthy. It took at least 20 minutes for drinks (JUST DRINKS) and longer for food. The room was nothing spectacular... unless you are really impressed with a simple flat screen TV. The water pressure was terrible. The only thing this Hotel has going for it is location.... if you would prefer to walk the strip and stay the night. Otherwise, my two day stay totaling $550 was NOT worth the money.

  • Stayed July 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 19, 2011
Dear Pairodise,
Please accept my apologies that your recent stay was not up to your expectations. Our pool deck is one of the most popular places in the hotel with its views of Biscayne Bay. We appreciate your feedback on the service you received and we have followed up with our Restaurant team to ensure we minimize any wait time.

We hope that if your travels bring you back to Coconut Grove that we will have another opportunity to serve you and exceed your expectations.

Sincerely,
Margaret Rose
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, Illinois
1 review
5 of 5 stars Reviewed July 17, 2011

The Sonesta Bayfront Hotel in Coconut Grove is always our first choice when visiting the Miami area. The staff is always friendly and very attentive. We don't get to travel often. When we do, our first choice is this Sonesta location. Since 2005, we have worked with Elizabeth Dubon who has always answered our questions and taken care of us in a very professional manner and with a personal touch. If Elizabeth has not been available, Veronica and Yolanda have given us full attention. As we arrive, we are greated by familiar faces although it's been 12 to 24 months between each visit, many remember our faces, and treat us with sincere kindness. From Alex and staff at the pool, to the wait staff at the Panorama Restaurant, all make you feel welcome. Add the unbelievable views, the shopping and night life within walking distance, and you have one terrific stay!

Room Tip: You have views of the city lights as well as Key Biscayne Bay. Pending your preference, you can'...
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2011

Awesome views, excellent customer service and great location - all three reasons make the Sonesta at Coconut Grove a hotel that provides a unique experience for all types of travel, business or pleasure. Staff is professional and friendly, rooms are spacious and spotless and the pool is open from dawn to dusk! What else can you possibly need? I would add the amazing room fragrance at the lobby, a blend of lemongrass and green tea infused in the air-condition system...

Sonesta is definitely a hotel to visit not only once, but definitely twice!

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta Coconut Grove Miami

Address: 2889 McFarlane Road, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Miami
#12 Business Hotel in Miami
#27 Romantic Hotel in Miami
#41 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 196
Official Description (provided by the hotel):
Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more   less 
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove

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