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“Surprisingly Good” 4 of 5 stars
Review of Hampton Inn & Suites Miami/Brickell-Downtown

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Hampton Inn & Suites Miami/Brickell-Downtown
2.5 of 5 Hotel   |   50 SW 12th Street, Miami, FL 33130 (Downtown)   |  
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Ranked #1 of 129 Hotels in Miami
GreenLeadersPlatinum level
Dublin
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
“Surprisingly Good”
4 of 5 stars Reviewed May 1, 2014

Stayed here for one night and was impressed. The hotel is located in a business area so I did not expect to find a buzzing strip of restaurants and bars close by. Just turn right and then left. There is also a bar and restaurant next door which was good for lunch. Reception is on the 5th floor and was very friendly and efficient. The room overlooked the pool area and was very clean and comfortable. Breakfast was rather ordinary and unimaginative but otherwise a good place to stay. Parking is available at US$18 per night and is very convenient.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, May 5, 2014
Dear Noddy30,

Thank you for staying with us. I am glad to read that we were able to impress you and to exceed your expectations. Thank you for your comments about our location and nearby area as well as our rooms and parking facilities. Glad that you found your stay to be enjoyable.

We look forward to seeing you again during your next trip!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,547 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver Island, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2014 via mobile

We stayed from April 2-5th before leaving for our cruise. The hotel was beautiful and immaculately clean and new. We spent some time pool side at their pool while out daughter enjoyed swimming. Everything you need is close by; restaurants, corner store, a free metro line/ sky train that takes you to the beach in minutes. The free breakfast was perfect before leaving for the day with a good variety of foods. The front desk staff was probably the most friendly and polite I've ever encountered. We also found the other people staying at the hotel quite friendly and enjoyed talking to a few Americans (we're Canadian) about fun spots and places we should visit in the area. We would return without hesitation! :)

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, April 30, 2014
Dear Missy454,

Thank you for your review and for all your comments, we highly value your feedback. Glad to know you enjoyed our breakfast services, pool area and the location of the hotel. Thank you for pointing out the friendliness of our staff, they would greatly appreciate your words.

Thanks for trusting us with your future reservations. We look forward to seeing you next time you are in Miami!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2014

We were in town for a Miami Marlins Game and were looking for a place to stay. We had a quick 10 minute drive from the hotel (you could also take mass transit located a block away). The staff were very friendly and helpful and around the corner on Miami Ave there were many different restaurants. Some construction around the hotel made it a little harder to get around but the staff gave us great directions. Self parking allowed us to get our car whenever we needed. The room was clean & comfortable and the breakfast area was large and could accomodate many families.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, April 30, 2014
Dear Sue K,

Thank you for choosing to stay with us, I am glad you had an excellent stay. Thank you for your comments about our staff, rooms and breakfast services. Happy to hear everything was to your liking.

We hope to see you back at the hotel again.

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

I booked at this hotel totally based on the reviews and I was not disappointed. The hotel staff seem very eager to please and make sure you have a great stay. Everyone was very friendly. I received a call each day to remind me that if I needed anything, to please call the front desk. Just when I was beginning to think customer service was dead, this hotel excelled.

The complimentary breakfast was great with a lot to offer. The Suite was a perfect size for my family of four. My big issue with staying at a hotel is cleanliness and it was nice to see employees constantly cleaning around the hotel. I would recommend this hotel to anyone staying in Miami.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, April 30, 2014
Dear Dreamertz4,

Thank you for such a nice review. I am glad you trusted the reviews and choose us for your recent stay. Thank you for your comments about our staff, they are all valuable members of our team, and they would greatly appreciate your kind words. Thank you for pointing out the cleanliness of our hotel, it shows us we are doing a great job.

We look forward to your next visit!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2014

We arrived quite early, 10am, because that was when we disembarked from our cruise. Of course nothing available but we were able to store our suitcases. The desk attendant recommended some things for us to do, including maps, for several hours. They would call our cell phone when a room became available. After awhile I returned and went directly up to the sixth floor lobby by the registration counter and sat down in some very nice chairs while my husband scouted out the area outside some more. The first room that became available was an upgrade, but because I looked so tired and had waited so long she gave us an upgrade at no extra charge. The room was a suite and the whole hotel had been recently remodeled. Our room was perfect with a desk large enough for us both to use our computers across from each other. We never used the free breakfast so can't speak to that. I chose this hotel from reviews on trip advisor. We took a cab both directions to South Beach. $20-25 each way. Easy to catch in front of hotel. It is crazy over there with people and cars. We commented how glad we were we hadn't rented a car.

Green Features: They are doing a great job. Master light switch, two toilet flushing buttons to control water. Lights in the halls are on motion detectors to save electricity.
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, April 30, 2014
Dear Lorri C,

Thank you for taking time to write your review. I am glad to hear you had a wonderful stay. Thank you for your comments about our staff and our rooms. Happy to know that our staff were able to accommodate you to their best ability. Customer satisfaction is our number one priority, thus it is good to know we exceeded your expectations.

We look forward to seeing you at the hotel again.

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, Virginia
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

Away from the hustle and bustle of South Beach, this jewel of the city is worth every penny. The staff was friendly and responsive. They went out of their way to make you feel welcome. We loved the amenities, free drink at the pool bar to boot. The parking was convenient for an additional $18.00 charge. When we're in Miami, we'll come back.

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, April 28, 2014
Dear Kbunting,

Thank you for taking time to write your review, we really appreciate it. I was glad to read that you had a wonderful stay. Thank you for your comments about our staff, amenities and parking facilities.

Thank you for trusting us with your future bookings. We look forward to seeing you soon.

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

"Home of these 3 great restaurants choices: Batch Gastropub – City Slickers Subs & Salads – 3 Chefs Chinese. Located at our 1st Floor"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas, United States
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 25, 2014 via mobile

Great location! Outstanding staff! Beautiful Lobby. But mediocre rooms. Our room was on the15th floor with absolutely no view. AC wasn't working properly so we had to call for maintenance and even they had to call another person. The Hotel is perfect except for the smallish room.

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, May 1, 2014
Dear Jim D,

Thank you so much for taking the time to write your review and I was sorry to read the AC in your room malfunctioned. I read the records and noticed that our maintenance staff was able to fix the problem promptly. We are sorry for the inconvenience.

Again, we appreciate your feedback and we hope you give us another opportunity in the future.

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami/Brickell-Downtown

Address: 50 SW 12th Street, Miami, FL 33130
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Miami
#1 Green Hotel in Miami
#1 Romantic Hotel in Miami
#1 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami/Brickell-Downtown 2.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami

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