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“Our room was on the 9th floor...” 5 of 5 stars
Review of Hampton Inn & Suites Miami/Brickell-Downtown

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Hampton Inn & Suites Miami/Brickell-Downtown
2.5 of 5 Hotel   |   50 SW 12th Street, Miami, FL 33130 (Downtown)   |  
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Ranked #1 of 129 Hotels in Miami
GreenLeadersPlatinum level
Paradise Valley, Arizona
Top Contributor
143 reviews 143 reviews
47 hotel reviews
Reviews in 69 cities Reviews in 69 cities
67 helpful votes 67 helpful votes
“Our room was on the 9th floor...”
5 of 5 stars Reviewed February 16, 2014

We had a lovely room overlooking other highrises. This is not your normal Hampton Inn ($350 per night)...you check in on the 6th floor and the rooms are above. The bed was comfortable and we enjoyed the breakfast (included)...this is located downtown Miami.

Room Tip: Try and get a room looking towards the water.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear Goodtravel 2,

Thank you for choosing us during your recent visit to Miami. I am glad you have enjoyed your overall stay as well the location of the hotel. Thanks for your input, we appreciate it very much. I am happy we were able to exceed your expectations.

We look forward to seeing you again soon,

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

We stayed here after returning from a cruise. The hotel is excellent, staff is very friendly and helpful. The neighborhood has lots of choices for dining. It is also very close to the Miami Metro Mover which will take you throughout downtown. We would certainly stay here pre or post cruise in the future.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear Dave H,

Thank you for taking time to write such a nice review about your stay with us. I am glad to hear that you have enjoyed your stay and found our hotel to be excellent. You are right, Brickell area has a lot of trendy bars and restaurants. Also, thank you for your trust in us for your future trips to Miami.

We look forward to serving you again in the near future!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DE
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 16, 2014

I would recommend this hotel to family and friends. Very clean, beds comfy, bathroom is very roomy and clean, staff was friendly. Breakfast was very good. There were several stores, such as Publix within walking distance. Also, a good variety of restaurants all within walking distance. Enjoyed sitting out at the pool with a drink on a warm winter evening.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear Oshunreef,

I was glad to read that you and your family had a wonderful stay and enjoyed the breakfast and the pool. Thank you for all your comments and for taking time to write your review, we truly appreciate it. You are right, close proximity to dozens of restaurants, bars and shops makes our location convenient for both leisure and business travelers.

We look forward to seeing you again!

Best regards,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

Nice hotel, close to metro. GREAT breakfast to get you started in the morning. Florida resident discount--that is really nice to receive. Parking was half off for my stay. Was a good location for me getting around in the city and he reason i chose this hotel. I did not have any issues with hotel or complaints overall...was a nice stay and would stay again if i needed to stay in that part of town.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear John David R,

Thank you for taking time to write this review, we really appreciate your feedback. I am glad to hear you had a nice stay and enjoyed your Florida Residents special rate. You are right, the central Brickell location is convenient for both business and leisure travelers to get around the city both by car and public transportation.

Please keep us in mind for your next trip to Miami!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 14, 2014

I booked the Hampton Inn and Suites in order to keep building my Hilton points. As a Hilton property, I expect a high level of service and quality. I was not disappointed. Due to a late departure from Orlando, we arrived at 2:30am in Miami--tired and wanting to go to sleep asap. The hotel lobby is on the 6th floor. The front desk rep was very friendly and offered me "bagged breakfasts" as a back up to the free breakfast in the morning (ends at 10am). Now here comes the entertaining part of the stay---at 8:45am (which would be normal to the everyday traveler, but not to us because we didn't get to bed until 3am!)--the fire alarm was pulled and we had to evacuate. We were on the 14th floor so we made our way down the stairs. Was it frustrating-yes. Did the hotel handle the situation well- yes. They were apologetic and made up for it in the long run with perks.

Gym- good size for Hampton location
Pool- Great for laying out between scheduled activities
Breakfast- GREAT SPREAD! Was not disappointed. The zucchini bread and banana bread were delicious.
Room- I loved the fuchsia accents! We had a Double suite studio for six girls and it was perfect because there was a large vanity outside of the bathroom as well as a sink small kitchenette area. We had a total of 4 large mirrors and a large desk area. The beds were comfortable and the room was clean. I also stayed in a double bed standard room and enjoyed the room as well (for 2 people it was great, 4 would be cramped, 5 no way).

One of the hotel staff, Kenni, provided great customer service in the breakfast area. Everyone was very helpful throughout my stay.

Parking- $18/night - use your room key to enter and exit

I didn't realize it, but the Bricknell area is actually a happening spot and has lots of bars. It's around the corner from the Vizcaya Estate!

Green Features: VERY environmentally friendly. The cups, plates, and utensils in the breakfast area are made out of potatoes.
  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear 151Elizabeth,

What a detailed review! Thank you so much for all your comments. I am very pleased to hear that you have enjoyed your stay, thank you for pointing out many of the unique features of our rooms in particular and our hotel in general. Kenni is a valuable member of our team; I will be sure to let him know he was able to provide you with an excellent customer service.

I apologize for any inconvenience caused by the false fire alarm, and happy to read that our staff handled the situation appropriately.

We look forward to seeing you at the hotel again!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 14, 2014

I now know why this is the number 2 property in Miami on tripadvisor.

The location is fantastic if you want to stay in downtown / Brickell, there’s a parking garage which is safe and secure (although you do have to pay for it) it’s literally around the block from the Miami mover and it doesn’t take so long to drive to SoBe if that’s your plan.

Front desk staff are excellent and great fun, as is the concierge downstairs. Breakfast was a little packed and there were not enough tables although it is much better than the other free breakfasts given at Country Inns as an example. The front desk on two nights gave us fantastic reccomendations for dinner - they seem to anticipate our needs and it was certainly a team effort with them all agreeing that would be the best resturant. Kudos to them.

The hotel has the quietest air-conditioning system that we met during our entire stay round Florida and it’s great that you can also swap from Fahrenheit and Celsius on the control panel.

As a Hilton Honours Member you get a free welcome bag full of nice goodies.

We did try to grab a free welcome drink at the bar, but the bar tender was busy chatting with a guy so were basically ignored. It was no big issue we just took our business around the corner to the other establishments that are conveniently placed around the corner.

The only real downside to this property is that I felt I didn’t get a good rate; it was quite expensive for what is branded as a Hampton Inn. Next time I will try booking directly with the hotel – it might be friendlier to my wallet. I booked calling the European reservations team.
Apart from that I would defiantly stay here again and I am already looking forward to returning!

Green Features: Our rooms shower head and faucets were fitted low-flow valves to reduce water flow - which was noticable but still comfortable. In addition the toilet featured dual flush valve. All breakfast tablewear was made out of potatoe - not paper nor plastic - great move!
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 17, 2014
Dear Mo S,

Wow, thank you for such a detailed review! It seems that we were able to exceed your expectations. Thank you for all the comments about the front desk and concierge team, I am glad to read they were able to anticipate you needs and more.

Also, thank you for choosing us for your next trip! We look forward to seeing you again soon!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2014

We stayed at this hotel at the beginning of our trip and then again at the end. Nice facility and great location. We enjoyed being able to walk along the waterfront area to sightsee. The onsite bar and pool area were very nice.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, February 14, 2014
Dear Terri W,

I am happy to read that you had a great stay. Thank you for your review and your feedback, we really appreciate it. I am glad you enjoyed the surrounding area as well as our lobby bar and pool area.

Thanks again. We look forward to serving you again in the future!

Best Regards,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami/Brickell-Downtown

Address: 50 SW 12th Street, Miami, FL 33130
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Miami
#1 Business Hotel in Miami
#1 Green Hotel in Miami
#1 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami/Brickell-Downtown 2.5*
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami

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