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“Boutique Hotel in Downtown Miami” 5 of 5 stars
Review of Hampton Inn & Suites Miami/Brickell-Downtown

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Hampton Inn & Suites Miami/Brickell-Downtown
2.5 of 5 Hotel   |   50 SW 12th Street, Miami, FL 33130 (Downtown)   |  
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Ranked #1 of 130 hotels in Miami
GreenLeadersPlatinum level
New York City, New York
Top Contributor
127 reviews 127 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
“Boutique Hotel in Downtown Miami”
5 of 5 stars Reviewed December 23, 2012

We stayed here on a Friday night and went onto a cruise the next day at Port Miami. Its a short cab ride to the port.
Doesn't look like a typical Hampton Inn. It feels like a modern, urban, boutique hotel. Lobby is on the 6th floor. Front desk and concierge staff were all friendly and helpful. We had complimentary evening drinks and breakfast. Pool and fitness area is also available.
Room was a good size with flat screen TV, desk work area, large comfortable bed and a modern bathroom.
While the bartender was friendly and helpful, the bar area setting didn't seem very warm and would not be a place I would hang out for drinks. However, the neighborhood is a trendy area with plenty of active bars and good restaurants just around the corner.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Viewonthehudson,

Thank you for letting us know you enjoyed your stay, the room and our hotel. We hope you had a pleasant cruise as well and we appreciate that you selected our hotel for this trip.

Please keep us in mind for the future.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2012

We only arrived to this hotel yesterday, but I am so impressed that I thought I had better make a review asap! We are loving this hotel!! First off, its gorgeous. Its new, and very clean, and a really great price considering how nice the rooms are. Its only a 15-20 minute walk to downtown, and there are tonnes of restaurants all around the hotel. The hotel is also right beside Miami Ave which has some really nice shops and restaurants! Our room is beautiful, very clean, and very comfortable too- Once again: The price for this place is very fair!! The girls at the front desk are phenomenal and really helpful and lovely. The girl at the front called around to get the best car price for us, then rented us a car- And when we changed our plans later they cancelled the car for us without being rude or anything!! Breakfast is included and its actually pretty good! There's a pool and a whirpool that I am excited to try out later (looks very clean from). Also- They have laundry facilities for a decent price in the hotel. We were just in barbados for a week and the fact that we could wash the sand out of our clothes within the comfort of the hotel is heavenly! I will recommend this hotel to anyone!!

A note: Cab fare to the Hampton Brickell is only $25 from the airport!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Alexandra S,

I will appoint you our spokesperson for December! Wow! Thank you for writing such a nice and complete review about your stay and our hotel. I really appreciate reading it.

We would be honored to host you again on your next trip to Miami and thank you again for staying with us.

Cordially,

Eduardo Chapoval, CHA
General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 12, 2012 via mobile

Talita was the concierge this evening and went way above the call of duty to direct our octogenarian parents to the hotel. She patiently gave them directions twice, staying on the phone the second time until we saw them on the street below. She even went down to the street to direct them. WOW! This the second time we have stayed here and will stay here every time we come to Miami.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Machdoc,

Talita is our Guest Service Manager and she sets the tone for all of our staffs performance. I am glad to read she impressed you and your family and I will share your review with her and the rest of the team. Total guest satisfaction is our number one goal and I am glad to read we hit the mark with you.

Please keep us in mind for your future visit to Miami.

Cordially,

Eduardo Chapoval, CHA
General Manager
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London, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2012

We stayed at the Hampton Inn & Suite prior to our cruise. We found the hotel rooms of high standard the reception staff helpful. In particular the service from the breakfast staff very warm and friendly. A special thank you goes to: Sandra, Luz, Yanet and Josh!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear SammyTee1,

Thank you very much for writing this nice review and for listing the names of our breakfast team. They sure are getting great reviews from our guests.

Thank you for staying with us and we look forward to seeing you again.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlton
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

I can't say anything that hasn't already been said. This place is a great hotel, and in a great location. Clean rooms and excellent service, a true gem. The parking garage is very convenient and allows for easy cone and go access. I will be staying here again in the future.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Wojo1490,

Thank you for taking the time to write your review and for staying with us.

We will be honored to host you again on your future trip.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 9, 2012 via mobile

I had the best experience at this hotel. The staff, especially Talita Dias, went above and beyond to make my stay comfortable. There are many hotels to choose from in Miami, but if you pass up this gem you are doing yourself a disservice. Give Ms. Diaz and the others an opportunity to wow you. There are gorgeous rooms, views, and a very nice rooftop bar and pool. The parking garage is very safe and clean. I'm so glad I found this wonderful hotel to call home while in Miami.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Noleman13,

Thank you so much for your nice review and for recognizing Talita. Talita is our Guest Services Manager and basically the person responsible for assembling this great team we have that focus on total guest satisfaction.

Thank you for staying with us and we will look forward to seeing you again in the future.

Cordially,

Eduardo Chapoval, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 7, 2012

I know Miami well and this location ticks a lot of boxes. Brickell is a district in the ascendancy - and from the front door of this excellent hotel there are great bars and restaurants literally around the corner. OK, it's not South Beach ... although you can get there in 15 minutes by cab ... but the prices aren't either: my room was $145 per night including taxes and breakfast (a pre-paid rate with no changes / cancellations allowed), parking was $18 a day and my first drink at the bar was free - try getting that on Ocean Drive! The staff are friendly, the rooms are comfortable and clean, the bar & pool area had a welcoming feeling to them and the breakfast was just fine. All in all, I think this property represents excellent value and would strongly recommend it.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, December 30, 2012
Dear Britpoplondon,

Wow! Thank you very much for your review and for staying with us. I am glad to read we exceeded your expectations and that not only our hotel but the surrounding areas pleased you.

We will be looking forward to host you again on a future trip to Miami,

Cordially,

Eduardo Chapoval, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Miami/Brickell-Downtown

Address: 50 SW 12th Street, Miami, FL 33130
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami
#1 Green Hotel in Miami
#1 Family Hotel in Miami
#1 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami/Brickell-Downtown 2.5*
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown

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