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“Awesome Hotel” 5 of 5 stars
Review of Hampton Inn & Suites Miami/Brickell-Downtown

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Hampton Inn & Suites Miami/Brickell-Downtown
2.5 of 5 Hotel   |   50 SW 12th Street, Miami, FL 33130 (Downtown)   |  
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Ranked #1 of 129 Hotels in Miami
GreenLeadersPlatinum level
Pittsburgh, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed August 16, 2012

Stayed at this hotel the day before departing a cruise out of Port of Miami and was everything that I read about it, and more! Brand new, beautiful rooms and SO convenient. The free Metro peoplemover is right around the corner and you can see many different areas of downtown. We were pleasantly surprised to see how clean and beautiful downtown Miami was. So much to do, so much going on. And, just jump on and off the free peoplemover to get there and back! Very convenient to POM- hotel arranged a shuttle for about $13each. Would recommend ANYONE to stay downtown- pay a little more than the Holiday Inn that EVERYONE seems to stay at when cruising out of POM. It is so worth it..

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 26, 2012
Dear peg1585,

Total Guest Satisfaction is our #1 priority and I am so glad to read we exceeded your expectations.

Now, on top of having the free MetroMover station just a few feet away from our hotel that provides free transportation to all Downtown Miami and more, the MetroRail offers a new line direct to and from Miami Airport for just $2 per person each way from that same station.

Please keep us in mind on your next visit to Miami.

Cordially,
Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,642 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
McDonough, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2012

Ms. Dias,
I thoroughly enjoyed my stay at the hotel. I always look forward to coming to Miami and staying at your hotel is just the cherry on top, for all of my Miami trips. I will be coming back in about 2 weeks and I will be booking my stay at the Hampton Inn & Suites Brickell. Hopefully I can continue to get my same room. LOL!! Thanks for everything, your staff is a blast and are always a smiling, helpful, delightful, and energetic group.
Once again Thank You.... :)

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 21, 2012
Dear Juan j,

Thank you for writing this note and I will be pleased to share it with Ms. Dias and our entire staff. We sincerely appreciate your continuous loyalty by making our hotel, your hotel of choice when visiting Miami. We look forward to seeing you again on you upcoming visit.

Sincerely,

Eduardo Chapoval, CHA
General Manager
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Austin, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2012 via mobile

Everything was great! Nice hotel, very clean, good service, and close to the sea port. Everything and more then we expected! I wouldn't hesitate to stay here again in the future should we need something in the middle of everything.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 21, 2012
Dear Texas1099,

We hope you also had a great cruise! Thank you for writing such a nice review about your recent stay. Please keep u in mind for future visits.

Cordially,

Eduardo Chapoval, CHA
General Manager
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Sutton, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 9, 2012 via mobile

The lack of of family rooms in Miami is challenging but this hotel tried to make the difference - eventually.
When we arrived we were told it would be a fire hazard to have a roll out bed in the room and it seemed we were about to be told some bad news. After escalating to the manager, the situation was quickly resolved and everything else at the hotel seems top notch!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 20, 2012
Dear RussellBT,

Thank you for selecting our hotel and I am glad to read the staff was quickly able to resolve the minor issue at check in. We appreciate your business and we hope to see you again!

Eduardo Chapoval, CHA
General Manager
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Orlando, Florida
Top Contributor
78 reviews 78 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 7, 2012

It appears that this hotel was recently built and it shows. It has great ammenities, breakfast is included, great customer service and it is very conveniently located in the financial district, close to Biscayne Bay and Vizcaya.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 20, 2012
Dear malena7033,

Thank you for your review and I am glad you left with a great impression of our hotel and staff. Please keep us in mind for the future.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2012

even though just one night stay for next day's cruise, but it impressed me much. New hotel and facility, very ood breakfast, nice staff, good service. One of my best hotel stays in US. Strong recommonedation to others.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 20, 2012
Dear lovecruise2012,

You said it all in two sentences. Thank you for writing your review and for noticing everything about us. Our motto is "Brickell Elegance - Priced Right" and I am so happy that this was your experience. I look forward to seeing in Miami again.

Cordially,
Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2012

We spent 3 weeks in USA and stayed in different hotels but this was absolutely the best. Kind and helpful staff, clean and quiet rooms with wonderful beds. The complementery brekfast was perfect with a lot of choises. The location was perfect, all nice restaurants in the Brickell area as well as a lot of shops within walkingdistians. Just a 10 minutes ride to South Beach. We absolutely recommed this hotel and would return if we are back in Miami.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review, August 20, 2012
Dear j_vialleton,

Thank you for your review. It is nice to hear we exceeded your expectations. The list of restaurants in walking distance from our hotel keeps growing as they are about 70 right now with more expected to open soon. We look forward to seeing you again in Miami during your next visit.

Cordially,

Eduardo Chapoval, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami/Brickell-Downtown

Address: 50 SW 12th Street, Miami, FL 33130
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Miami
#1 Business Hotel in Miami
#1 Family Hotel in Miami
#1 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami/Brickell-Downtown 2.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown

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