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“A Pleasant Surprise” 5 of 5 stars
Review of Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown

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Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
3.5 of 5 Hotel   |   50 SW 12th Street, Miami, FL 33130 (Downtown)   |  
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Ranked #1 of 115 Hotels in Miami
Certificate of Excellence
GreenLeadersPlatinum level
Hollywood, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A Pleasant Surprise”
5 of 5 stars Reviewed January 24, 2012

We usually book rooms for our corporate visitors at the JW Marriott in Miami. They were sold out and we had to resort to another hotel within walking distance. Although a difference in star rating, we were very pleased with the ambiance, location, decor and service at the Hampton Inn Brickell. I've never seen a Hampton Inn like it! This feels like a boutique hotel - from the lobby to the rooms and the chic Miami style rooftop pool! Of course you also receive complimentary breakfast, wi-fi and afternoon cocktail hour. I would choose this hotel moving forward for our corporate guests and would reccommend it to anyone. The rate is a bit higher than other hotels in the area, but you cant argue because you get so much for your money here and it is brand new. Not to mention, it is just steps away from Mary Brickell Village restaurants, shops & night life.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear Alexis R,

I am so glad to hear we were able to accommodate you and your colleagues during your stay and I am glad to hear you enjoyed your stay and our facilities. Our motto is "Brickell Elegance - Priced Right" I am pleased to hear that this was the exact impression you got by staying with us.

I will be looking forward to seeing again during your next visits to Miami. Please keep us in mind when returning to Miami.


Cordially,

Eduardo Chapoval, CHA
General Manager
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2,079 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
1 review
5 of 5 stars Reviewed January 20, 2012

The 1st ever Hampton Inn bar is a huge hit mostly because the bartender Tiffany is a fantastic mixologist and hostess.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear iandonovan1,

Thank you for vising our Bar during your stay and for your business. I am so glad to read that our bartender, Tiffany, impressed you. She is a great member of our team and I am sure she will be happy to read your review too.

Thank you again.

Eduardo Chapoval, CHA
General Manager
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Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 20, 2012

We had an amazing experience with this Hampton Inn. It was one of the nicest hotels we have ever stayed at and the gentleman at the front desk was very helpful in giving us the best price he could on such short notice. The staff there was extremely helpful and would recommend this hotel to anyone traveling to the Miami area. Also has the best continental breakfast on the planet.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear Jacob O,

Total Guest Satisfaction is our #1 priority and I am so glad to read we exceeded your expectations.

Please keep us in mind on your next visit to Miami.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Michigan
1 review
5 of 5 stars Reviewed January 20, 2012

Outstanding experience this location. My first night in Miami I foolishly stayed at the Courtyard Marriott. Big mistake. Took gamble changed hotels at fell safely into the warm and luxurious arms of the best Hampton Inn I've stayed in. I could not ask for a more enjoyable stay. Stay Here fellow per diem road warriors, stay here.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear Kris J,

I was pleased to read you decided to move to our hotel from the previous one you had booked. We were glad to host you and will be looking forward to see you in the future.

It has been over 20 years since Downtown Miami had a new mid-priced hotel and we came to provide a unique product that was missing from the area. We believe we provide "Brickell Elegance - Priced Right"

Thank you for your business.

Cordially,

Eduardo Chapoval, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newnan, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2012

This is the second time in two months I have stayed here. First, the property is excellent. Most importantly the staff is helpful and friendly. I single out Tiffany as an outstanding member of the team. She is friendly and makes every customer feel special. I have two more trips to this area and will stay here simply because of Tiffany. Additionally I have @ 20 team members coming here. They will all be encouraged to stay at this property because of Tiffany. She is a valuable asset to this hotel.

claude bryan

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear claudebryan,

Thank you so much for your review, for naming our bartender on your review and for your business.

We look foward to seeing you in the future!

Cordially,

Eduardo Chapoval, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester Center, Vermont, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 19, 2012

BVICAPT

Having a short time to get to the warm weather before winter we chose the new Hamton Inn & Suites Inn Bricknell..What a pleasant suprise. From check in to check out everything was nothing short of perfect. It is amazing that such a large operation can get it RIGHT in such a short period of time.
The check in on the 6th floor above the parking made everything so easy.The front desk staff were dressed to the 9's and were very helpful and polite.Having the pool and spa and the buffet breakfast on the same floor made everything very convient.
The pool was extreemly well kept and at the right temperature.
Loved the buffet breakfest.Different every day except the make your own waffels!!
The houskeeping staff was very friendly and there were always staff in the common areas cleaning. Our room was always perfect when we returned.
The hotel is within walking distance of many fine resturants.
ALso you can drive to South Beach in about 20 minutes and getting to the Keys is convient.
We will be back.
Congratulations on a great operation




Congratulations on a great opening.and much succes in thefuture

Room Tip: It seemed all of the decor was the same. we stayed on one of the top floors facing the city and it...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, February 12, 2012
Dear Rich W,

Thank you for your review. It did and does take a lot of work to get everything working well and I can only justify our success by the great team we were able to assemble here. Everyone is just great and all committed to the total satisfaction of our guests, just like you.

Thank you again and we look forward to host you again on your next trip to Miami.


Cordially,

Eduardo Chapoval
General Manager
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Boca Raton, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 18, 2012

We had a truly exceptional experience at the sparkling new Hampton Inn in the bustling Brickell area of downtown Miami.The accomodations were outstanding and the staff was hospitable and eager to please. We were particularly impressed with the creative art displayed throughout the hotel and the art deco theme as well. This was probably the most luxurious Hampton Inn I have ever stayed at. The location just steps from many outstanding restaurants and nightflife makes this a real desirable hotel to hang your hat. I would strongly recommend this Hampton Inn on your next trip to downtown Miami. There is ample indoor parking and our entire stay was flawless.

Room Tip: Corner suites are more spacious and ours offered a great view of the Miami skyline.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown, responded to this review, January 29, 2012
Dear Harvey K,

Wow, what a nice review! Thank you so much for taking the time to write it. I was so glad to read that we exceeded your expectations.

Please consider us again during your next trip to Miami!

Cordially,

Eduardo Chapoval, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown

Address: 50 SW 12th Street, Miami, FL 33130
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Miami
#1 Romantic Hotel in Miami
#1 Green Hotel in Miami
#1 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami

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