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“Great business hotel” 5 of 5 stars
Review of Mandarin Oriental, Miami

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Mandarin Oriental, Miami
5.0 of 5 Hotel   |   500 Brickell Key Drive, Miami, FL 33131 (Downtown)   |  
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Complimentary 3rd Night
Ranked #9 of 129 Hotels in Miami
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Great business hotel”
5 of 5 stars Reviewed August 5, 2014

In Brickell, this is an oasis of calm and a great business hotel. I loved the path that loops around the hotel that you can use for a walk or for a jog. The floor in the suite I had was looking a bit tired but the hotel is excellent otherwise. Brickell Village is a close walk and the restaurant options are good. Concierge service is brilliant and great staff. Don't miss the iguanas by the hedge at the bridge at the entrance to the hotel.

Room Tip: High floor ocean facing rooms, suites with a balcony are great. You can sit out and have breakfast w...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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1,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marco Island
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 5, 2014

Just spent a couple of days here on our way back to the Uk - wonderful hotel, excellent service and food, very relaxing. Special mention for Nadia, Jackie and Juan at the pool who always make us feel so welcome - would not consider staying anywhere else in Miami.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amazonia, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

This was our first trip to Miami and really did not know where to stay. We choose this place. There is nothing to complain about. Met and exceeded our expectations. The place is very clean and people are very nice and helpful. Plenty to do and see and within walking distance. Right on the ocean and you can see the cruise ship port. Now if you are looking for a low dollar place to stay, this is not it.

Room Tip: You can get ocean view or view of the town. We did not hear noise and had a higher floor room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

This hotel knows what it's doing. The design and decor is beautiful yet comfortable. The people who work here are friendly and deliver great service. My room was cleaned and serviced twice a day. Every employee greeted me warmly. The hotel restaurant served delicious food with lots of Miami flavors. Can't wait to come back in the winter to enjoy the Miami weather and this hotel again.

Stayed August 2014
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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

This is what one expects in a five star hotel. Everything in the hotel was of the highest quality. Rooms, Beds, Views, Food, Service, and every other detail one can think of. Highly recommended for those seeking excellence.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

Our stay at the Mandarin Oriental Miami was a truly exceptional experience! Right after we made our reservations on-line, we heard from Winny, a Guest Relations Coordinator, who graciously filled us in about the hotel, its amenities, the area, and offered her assistance to make our stay as enjoyable as possible. She arranged to have a complimentary fruit arrangement waiting for us when we arrived which was fantastic. We've stayed at other Mandarin properties, and the one in Miami is everything you'd expect from a luxury 5-star hotel. The hotel is located in the financial district of Miami (Brickell Key) and offers a quieter atmosphere than other parts of Miami. The staff was exceptional - neat, polite, knowledgeable, and willing to go the extra mile to make our visit a memorable one. Wanting a taste of some Cuban cuisine, the concierge directed us to a local restaurant that turned out to be one of the best Cuban eateries we've ever been to. Our room was an Executive Suite which overlooked both the bay and the Miami skyline, and we thoroughly enjoyed sitting on the large balcony taking in the sites. The breakfast was delicious, and the relaxed atmosphere and cool breeze on the outside patio was a great way to start the day. If you want to enjoy the South Beach nightlife, taxi fare is only around $20.00. There's a free trolley and tram (people mover) system that provide easy access to some of the local sites, shopping, and dining areas, and stops are conveniently located within short walking distances of the hotel. Be advised that the bathrooms, although very large (in the Executive Suites) have only a window shade, and not a glass partition, between the bathroom and living area which makes for a noisy room when you're taking a shower.

Room Tip: Some rooms offer views of either the Miami skyline or bay, so decide which you'd like when makin...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 27, 2014

From the moment I pulled up in the car I knew this was a classy hotel. The staff are outstanding and so polite. the hotel is fabulous and the bay facing rooms all have large balconies facing across the bay. the view is spectacular particularly at night when all the high rise buildings are lit up. The room was beautiful and kept extremely clean. we had dinner one night in our room as my son was feeling the heat. The service was amazing, proper table cloths, glasses, fabulous food kept warm in a small heated cabinet. the pool was great with the pool staff setting you up on your sunbed and bringing a free small fruit smoothie. The gym was great. Didn't eat in the hotel so can't comment. Would recommend this superb hotel.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami
#6 Romantic Hotel in Miami
#6 Luxury Hotel in Miami
#6 Spa Hotel in Miami
#15 Family Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Official Description (provided by the hotel):
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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