I have stayed at many high end hotels, but the Miam Mandarin Oriental was the most smoothly run, and had the best trained staff, I have encountered. None of that "it will be my pleasure" nonsense, but personal attention to detail, excellent food, and rooms that were so clean you could eat off the floors. The actual hotel is undergoing a renovation, and it is not close to South Beach, but the pool area is so relaxing, and there is even an artificial "beach" on the property, though they don't allow access to the Biscayne Bay. The restaurant Azul is just outstanding. Be sure to ask for Brent as your waiter. One of the most personable, but excellent servers I've had. Even the busboy Simi was terrific, as was the sommelier Todd. Can recommend this hotel highly for business and pleasure.