MO truly treated my girlfriend and I like royalty! MO was very attentive to our needs, from start to finish. Such a beautiful hotel and perfect experience. Very, very luxurious hotel and the customer service is superior! MO gave us so much more than we imagined and it was truly the best priced hotel. The service desk was very informative, and after a long travel everything was such smooth sailing. Outstanding service from Devin! The valet parking staff was so respectful and polite. Thanks so much Aieser and Angel!! They made returning to MO each day a delight. Best 3 day weekend I could ask for from a hotel! The room is exactly as the pictures on their website, so beautiful and clean. Housekeeping did an amazing job as well! My girlfriend loved her birthday surprise! Thank you Layal! Such a beautiful chocolate truffle!
Bottom line: Everyone we came in contact with provided superior customer service. We received more than we paid for and it was just a beautiful experience. The spa and pool was very beautiful as well! MO is away from the busy Miami strip but still close access to everywhere. Very peaceful and spectacular!! Do look forward to visiting again, as this was our first time there. Truly a Mandarin Oriental Experience!!