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“Amazing getaway” 5 of 5 stars
Review of Mandarin Oriental, Miami

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Mandarin Oriental, Miami
5.0 of 5 Hotel   |   500 Brickell Key Drive, Miami, FL 33131 (Downtown)   |  
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Special Offer
Complimentary 3rd Night
Ranked #8 of 129 hotels in Miami
pembroke pines
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Amazing getaway”
5 of 5 stars Reviewed July 6, 2013

Spent 2 nights at the Mandarin Oriental and it was an amazing experience. The hospitality of the staff was incredible. Everyone was attentive to our needs. The view of the bay was incredible. The spa was heavenly. I would definitely visit again. I give them A+++++++++.

Room Tip: Bay view was amazing
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,126 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 4, 2013

Beautiful hotel! The rooms are so clean and nice! Great place to stay on a family vacation! It was a great location with an outstanding view. Amazing service! I would definitely recommend this hotel if your going to Miami!

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cayman Islands
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2013

World top service! They really make you feel good...
Also a great location with a fantastic view. Great restaurants on site and the decor it is very nice and super relaxing.
We will go back next time we will be in Miami.
I really loved it!

Stayed June 2013, traveled with family
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Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

my parents just spent there aniversary there for a few nites and you guys treated them like royalty.they cant stop raving how wouderful everything was from the room to the spa that my mom has now booked her birthday there in august. thanks you really took great care off them

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mississauga
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 26, 2013

AMAZING stay in May at the Mandarin Oriental. We arrived VERY early in the morning and while our room was not ready the Front desk immediately offered us a complimentary breakfast which was EXQUISITE and was really what we needed after being up before dawn. From the moment we checked in it was the attention to detail in everything that stood out.

The room itself was EXACTLY as advertised and the view of downtown and the ocean was amazing. We used the balcony every day. The private beach on the property was wonderful. If you are looking for noise and hustle and bustle then you probably want to stay somewhere right in south beach but if you want somewhere close to anything you may want to do including great bars and restaurants and somewhere to get away from it all yet be in the thick of things when you choose to this is the place for you.

The spa was excellent and the restaurants in the hotel were also excellent but you have quick and easy access to all areas of Miami if you want to explore.

Thank you so much to everyone for delivering exactly what we wanted with all of the extras that we did not expect but were thrilled to find.

Room Tip: We stayed in an executive with city and ocean view. It was a slightly larger room with a great balc...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Limassol, Limassol, Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

Stayed for 3 nights during May, Nice hotel very friendly staff !!! Clean large rooms, great food at the pool bar with excellent service and very reasonable prices for miami. Very nice food and service at cafe sambal where we had dinner on 2 nights! Every night room service would knock on our door to see whether we needed anything and to leave us 2 bottles of cold water which was complimentary and a very nice gesture! Great stay!!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 22, 2013

In Miami on business and this was my first stay at the property. Location is great for the views it offers but not an easy walk to restaurants etc. So think twice before a stroll in the heat. Taxi may be best bet. Check in was smooth as staff extremely pleasant from taking car through instructions to elevator. Room was spacious, well appointed and clean. And again, the view was superb. Very relaxing. I actually hated I didn't get to stay in more during visit. Slept like a baby and did not want to get up the next morning. Only disappointment, no coffee in room and found the bedside radio on the cheap side and difficult to operate. Breakfast was excellent. Ordered off menu and everything from preparation to service, perfect (but be careful when signing check as tips are already included and neither staff at restaurant or bar mentioned this). Will definitely be making this place my destination of choice when in Miami!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami
#6 Luxury Hotel in Miami
#6 Spa Hotel in Miami
#6 Romantic Hotel in Miami
#16 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Official Description (provided by the hotel):
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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