We originally booked a Hotel on South Beach for our stay in Miami, but quickly realised its really not a great area if you're on a family trip with small kids. We decided to move to the quieter Bay area and found this hotel.
We had an absolutely fantastic stay! The booking and check in process was quick and efficient, the lobby was very impressive with its views out towards the Bay, the staff were all attentive and polite and the rooms are immaculate, modern and stylish. Its also worth noting that the food is really good. We had breakfast and lunch in the hotel restaurant (you get really good views of the city if you sit outside) and the food was top notch - the sushi was particularly good. I can also say hand on heart that the room service was the best I've ever had in any hotel, with a special mention going to the delicious Pad Thai.
We also found the location to be excellent; In a much quieter area than south beach but still close enough to the beaches and downtown for an evening trip.
I really would recommend this hotel to anyone planning a trip to Miami. Its absolutely worth every penny and has ensured I always look up the Mandarin Oriental chain whenever I travel abroad.