Rooms and furnishings very nice modern and updated. I thought tv system was great super simple and you could see all your options on 1screen. Great Christmas decorations including a live giant tree in foyer. Close to Brickell area where there are unique shops and restaurants. Really enjoyed that. Nice small beach and pool, with nice padded loungers and very nice beachbtowels. My husband and I saw watched dolphins swimming in the bay from our balcony. Only negative was no coffee maker in room. Most upscale places have the Keurigs but the mandarin did not have any coffee maker at all.

We had an amazing experience at the Oriental Mandarin Miami! We went for our 45th Anniversary. From the moment we arrived we were greeted with smiles and attention that lasted the whole weekend! They made us feel so special with all their surprises for us and their kind words! The room and view were BEAUTIFUL ! Top Notch service wherever we went! They truly pampered us! We especially would like to thank Marc Correal for his generosity and kindness!!! There are no words to decribe how we felt after talking with him! I would highly recommend you go to this Gorgeous Property and meet their amazing staff!!!

Mandarin is need of a refresh. TV system is weird, just doesn't work. WiFi performance is outdated and expensive. Room staff is very friendly, but front desk isn't as helpful as should be. Rooms are kind of noisey and could use a refresh. Food was very good. Room service is prompt and friendly.

They need to decide what they want to be - 5 star hotel or a 3 star want to be. I would struggle to go back

The staff were all very helpful and friendly. The bed was wide and comfortable. There was a separate shower and a plentiful supply of lovely towels.

I asked for a kettle to make tea and it arrived promptly together with cups and teabags. Cannot understand why it was not part of the furnishings of the room. Still...I asked and I got!

The veiw from the breakfast terrace is very pleasant as was the view from our room, 708.
Our room balcony was tiny and had no chairs so were unable to sit outside and enjoy the view.

There is a nice, easy walk around the island that the hotel is on and I do recommend taking that walk.

We were allowed to keep our room until 2pm, which was very helpful to us.
My only complaint is where the safe is located: on top of a very high shelf. I could barely reach it.

This is a luxury hotel which we throughly enjoyed.